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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,019 Reviews

2,019 Reviews of Crestmont Hyundai - Service Center

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April 23, 2022

Whenever I need service on my vehicle Emily in service always goes above and beyond to get me on the schedule in order to keep my vehicle performing excellent More

by Seventiesjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni, David LaLonde, Emily Hamrick, Bryan Mulligan
April 22, 2022

Very polite and very professional especially Emily in service. She kept in contact with me with every step they were doing and I had my car back sooner than I anticipated. More

by Johnangyal
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
April 21, 2022

Excellent customer service from the time I called to make the appointment to the time I picked the car up. Great communication and they took great care of my car! More

by Gennie2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
April 19, 2022

David did an amazing job with the service issue we had with our 2020 Kona. Thank you very much!! More

by michaelstauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
April 16, 2022

Employees are knowledgeable and courteous. I have never received bad service from this dealership. I would highly recommend to my friends. More

by cake777k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
April 14, 2022

Very nice people ,,all questions answered, professional and no pressure felt during buying or service More

by stmjr43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
April 13, 2022

I enjoyed your staff and they treated me great. I did not have to wait on them to get me checked in and make me comfortable in a clean lounge area. They estimated the wait time my car would be fini More

by cledyshenry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David LaLonde
April 13, 2022

My car has had problems with my rear defroster, USB not working, and my horn doesn’t work. I told the dealership this. I was told to rent a car If my concern was a safety issue. At my expense and I already More

by Nikb1375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry "The Car Guy" Coggins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Nikb1375 responded

My car has had problems with my rear defroster, USB not working, and my horn doesn’t work. I told the dealership this. I was told to rent a car If my concern was a safety issue. At my expense and I already pay a car note. Because my car doesn’t work correctly. On top of already paying Hyundai. All I received was excuses about a car shortage and how parts are taking a while to get shipped. I feel like I shouldn’t be having all the issues and this is a brand new car.

April 11, 2022

Took me at promised time,completed service In a timely matter.completed, checked everything. Very pleased with service. More

by cptnthny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde, Bryan Mulligan
April 08, 2022

The part needed was on back order, but I was kept well informed as to when it a arrived and the problem taken care of immediately. More

by brigee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
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