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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,991 Reviews

1,991 Reviews of Crestmont Hyundai - Service Center

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August 21, 2024

Joe and Crestmont Hyundai did an excellent job throughout the car-buying process. We were in the process of purchasing my daughter's first car. She was looking for a specific color and attributes in the Hyun More

by urmilk
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Excellent response and attention to detail. Ron went the extra mile to ensure our satisfaction More

by gerard.sposato
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Jewitt
August 20, 2024

Service was on time and very quick . Waiting room was comfortable and clean. Nice to see coffee maker More

by bkbridges42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

They have always been easy to work with and usually understand my needs and get them taken care of. More

by shellyz19
Recommend Dealer
Yes
Employees Worked With
Joe Yun
August 19, 2024

Nightmare, un professional, horrible experience, still having called me back, not resolved , I’m just so shocked on the service I received More

by naserjaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Inefficient and time consuming, it took over three months to get a new transmission put in, and the dealership did not give me a rental car to use, very poor service, I would never buy a Hyundai again More

by mpickens99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Salyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde, Bryan Mulligan
August 19, 2024

Alex and the team were extremely polite and helpful! Communication was fantastic throughout the whole process! More

by devinheadrick
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fuldauer
August 19, 2024

Was suppose to hear within 7-10 days about part. Three weeks. No word yet. More

by talkspencer85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
August 19, 2024

This used to be a place where I could count on getting great service and communication. No one answers the phone and no one calls back after leaving messages. Waiting three weeks for any type of communica More

by CWCOUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
August 19, 2024

Jeff Russ was very helpful, not only in getting my tire replaced quickly, but also in helping me to convince the insurance company to reimburse me for the cost of the new tire. More

by Sellcessor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
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