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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,990 Reviews

1,990 Reviews of Crestmont Hyundai - Service Center

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August 03, 2024

Dedicated to quality of service. Convenient location. Was able to find us the color car we wanted More

by scott.chips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni
July 12, 2024

I always use your service and have good experiences but sorry to see David go he was the best but look forward to getting the same great service More

by bdsaxion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde
July 01, 2024

Service technician was kind and explained to me well. The waiting time was not bad. More

by jiheun72
Recommend Dealer
Yes
Employees Worked With
David LaLonde
June 30, 2024

My experience this visit was excellent thanks to David. He kept me up to date every step of the process. Great customer service. More

by jfosco
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David LaLonde
June 30, 2024

Don't sign a decline of maintaince quickest oil change ever!! Got home no fluids topped off, engine air and cabin filters needed replaced no mention of that. No form stating things were good. Leaving on a More

by gjonesee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
June 29, 2024

My experience was great. Nice clean waiting room. My car was returned to me in the time they told me it would be . It was washed. So nice. More

by jeannetheis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde, Bryan Mulligan
June 29, 2024

I showed up about 25 minutes late, I was having a horrible day. Brendan reassured me I had made it in time and that they could still take my appointment. He recommended the carbon filter be replaced More

by rai0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Everything was okay i guess, I'm a little disappointed, that my oil change sticker didn’t get changed, and no one answers the phone in service! I literally have to call 100 times to reach someone. More

by carsongeorge3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde
June 27, 2024

The actual work performed was not good with respect to the oxidized window trim. The saving grace was Jeff Russ in customer service. He goes above and beyond to do what is right and I hope your team app More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
June 22, 2024

In person experience very good. However, phone system is not working properly as well as voice mails More

by gfinkler55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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