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Crestmont Toyota

Pompton Plains, NJ

4.7
334 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 334 reviews

March 21, 2018

great employeee Matt Lowe Simple had a flat tire in front of dealership. Made my way to back of the building and was helped without question or hesitation in repairing my flat More

by Glenn A
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
matt lowe
Mar 24, 2018 -

Crestmont Toyota responded

We are glad that we could help! Thank you for coming to Crestmont Toyota and thank you for your review!

March 15, 2018

Accommodation I usually make appointments a day ahead but due to an out of state family situation,I needed to leave the next day. Andy accommodated my coming in une More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bowyer
Mar 17, 2018 -

Crestmont Toyota responded

We aim to please! Thank you for coming to Crestmont Toyota and thank you for your review.

March 15, 2018

Proffessional, Organized, Precise and Clean. Squared away team they have there. No sugar coating and to the point. Toyota Crestmont team know their stuff and take pride in what they do. They make More

by Strb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski
Mar 17, 2018 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your review.

March 06, 2018

Consistently Good They don't have the fanciest waiting room and they don't offer you an overload of food, what they give you is good service. I never feel like they're More

by TomK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Wisnewski
Mar 12, 2018 -

Crestmont Toyota responded

We'll take it! Thank you for coming to Crestmont Toyota and for taking the time to write your review.

February 25, 2018

Miraculous diagnosis of my old 4 Runner I have a 1997 4 Runner which has had a few challenging engine problems in the last year or so. Crestmont took a bit of time to diagnose the problems, More

by CLAnderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski, Craig Wisnewski
Feb 26, 2018 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your review. We really appreciate it!

February 23, 2018

Kenny, the easy going salesman Worked with Kenny over the phone to get my uncle a RAV4 deal. He was fast when it came to communication, and was able to work with me on an aggressive More

by eldar ganiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Crestmont Toyota responded

We are glad that Kenny did a great job assisting you and your dad. Thank you for coming to Crestmont Toyota and thank you for your review!

February 22, 2018

Pleasant thorough and knowledgeable. Expedient too two thumbs up!it was a totally pleasant experience. I would recommend them to anyone who needs exceptional service and sales. Crestmont Toyota is tops More

by Triple2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Frimmer
Feb 26, 2018 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your review!

February 08, 2018

Bait and switch They are so nice until the end of the deal . When you pick up your car. You get money tapped on. And then they become hostile. Go anywhere else. Owner More

by 1234asd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Bojarun, Andy Adelin
Mar 05, 2018 -

Crestmont Toyota responded

Hello, I am investigating your complaint. Can you provide me your name and some detail as to what happened so I can look into this further? You can reach me through this system or call me at 973-248-4929. Thank you, Rob Bojarun

February 02, 2018

Service Great service, on time, clean Helpful follow up calls always a nice touch, Roger is outstanding as usual. Web site scheduling is convenient when wor More

by FJKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Feb 08, 2018 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your review! We switched to a simpler online scheduler which should alleviate most technical issues. Thanks again!

January 17, 2018

Purchased a new car from Andy LOVED Andy the salesman... He was patient, informative, and fun. He made the experience stress-free. I will go back to him for my next car. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Adelin
Jan 17, 2018 -

Crestmont Toyota responded

We are glad that you had a fun buying experience with Andy! Thank you for choosing Crestmont Toyota and thank you for your review.

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