
Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 334 reviews
great employeee Matt Lowe Simple had a flat tire in front of dealership. Made my way to back of the building and was helped without question or hesitation in repairing my flat Simple had a flat tire in front of dealership. Made my way to back of the building and was helped without question or hesitation in repairing my flat tire asking for pliers. Matt Lowe stopped what he was doing and leant his tools to me without question. I was able to solve my problem easily because he gave two minutes to care. Again thank you Matt Lowe!!! and thank you Mike the guy that rode Uber/Lyft with me that noticed the leak. Thanks for having two really!!!! good people that work for crestmont Toyota More
Accommodation I usually make appointments a day ahead but due to an out of state family situation,I needed to leave the next day. Andy accommodated my coming in une I usually make appointments a day ahead but due to an out of state family situation,I needed to leave the next day. Andy accommodated my coming in unexpectingly ,fit in the oil change and did it in short time. Good job and thanks. More
Proffessional, Organized, Precise and Clean. Squared away team they have there. No sugar coating and to the point. Toyota Crestmont team know their stuff and take pride in what they do. They make Squared away team they have there. No sugar coating and to the point. Toyota Crestmont team know their stuff and take pride in what they do. They make the mundane experience of dropping off for oil changes and anything more, the least stressful as one can expect. Keep it and don't change it. Regards, JB More
Consistently Good They don't have the fanciest waiting room and they don't offer you an overload of food, what they give you is good service. I never feel like they're They don't have the fanciest waiting room and they don't offer you an overload of food, what they give you is good service. I never feel like they're trying to push extra services on me they just ix the problem. More
Miraculous diagnosis of my old 4 Runner I have a 1997 4 Runner which has had a few challenging engine problems in the last year or so. Crestmont took a bit of time to diagnose the problems, I have a 1997 4 Runner which has had a few challenging engine problems in the last year or so. Crestmont took a bit of time to diagnose the problems, but did a good job, and cared about the customer and the outcome of the repairs to the vehicle. Roger Wisnewski was outstanding in the way he handled a dangerous stalling problem in December of 2017. He was personable, competent, and communicative. I would recommend this dealer's Service Department without reservation. More
Kenny, the easy going salesman Worked with Kenny over the phone to get my uncle a RAV4 deal. He was fast when it came to communication, and was able to work with me on an aggressive Worked with Kenny over the phone to get my uncle a RAV4 deal. He was fast when it came to communication, and was able to work with me on an aggressive deal on the car. I asked Kenny to put the final numbers in an email so we can come in and finalize the detail. There were no surprises when my uncle came into the dealership to sign off on the car. This is not always the case when it comes to dealerships and salesman, there are many bad apples. Kenny is not yet one of them and I appreciated working with him. If the need rises, I will first try working with Kenny again on future deals. More
Pleasant thorough and knowledgeable. Expedient too two thumbs up!it was a totally pleasant experience. I would recommend them to anyone who needs exceptional service and sales. Crestmont Toyota is tops two thumbs up!it was a totally pleasant experience. I would recommend them to anyone who needs exceptional service and sales. Crestmont Toyota is tops! More
Bait and switch They are so nice until the end of the deal . When you pick up your car. You get money tapped on. And then they become hostile. Go anywhere else. Owner They are so nice until the end of the deal . When you pick up your car. You get money tapped on. And then they become hostile. Go anywhere else. Owner is greedy and will try to Robb you . More
Service Great service, on time, clean Helpful follow up calls always a nice touch, Roger is outstanding as usual. Web site scheduling is convenient when wor Great service, on time, clean Helpful follow up calls always a nice touch, Roger is outstanding as usual. Web site scheduling is convenient when working More
Purchased a new car from Andy LOVED Andy the salesman... He was patient, informative, and fun. He made the experience stress-free. I will go back to him for my next car. LOVED Andy the salesman... He was patient, informative, and fun. He made the experience stress-free. I will go back to him for my next car. More