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Crestmont Toyota
Pompton Plains, NJ
346 Reviews
What makes us different is the "real" people that run the store. Family owned and operated.
"we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 346 reviews
March 28, 2025
Crestmont was the easiest dealership I found to work with after reaching out to about 10. I tried starting my negotiations via email with all 10 and crestmont was the only one that would do so. I negotiated after reaching out to about 10. I tried starting my negotiations via email with all 10 and crestmont was the only one that would do so. I negotiated most of my deal from home via email before even stepping into the dealership. They had zero mark ups and zero of the made up fees that dealers love to add. I can say I would highly recommend them to anyone who’s in the market. More
by Mkillian
March 25, 2025
Excellent service so far. My sales person Sergio was the best. Made me feel comfortable and valued. I would have liked a better negotiation with the higher ups but I wasn’t go My sales person Sergio was the best. Made me feel comfortable and valued. I would have liked a better negotiation with the higher ups but I wasn’t going to walk away from my deal for a few hundred dollars but I felt like you guys would have, which in my opinion, was wrong. More
by Cvacca1
January 14, 2025
I came to this dealership second time for purchasing a car. And was very pleased with the service. car. And was very pleased with the service. More
by aniz0827
Employees Worked With
December 27, 2024
First time visiting this dealership. I had a wonderful experience at Crestmonf Toyota. They were very friendly and professional. I highly recommend them! I had a wonderful experience at Crestmonf Toyota. They were very friendly and professional. I highly recommend them! More
by Aarroyave
Employees Worked With
Nicole Willis
December 24, 2024
Fantastic! I have leased from this dealership numerous times. Always a pleasure. Brandon is the absolute best! I have leased from this dealership numerous times. Always a pleasure. Brandon is the absolute best! More
by Dawn
December 24, 2024
Awesome! Excellent, I highly recommend recommend this dealership.staffs are professionals and proficient. Sergio the sales manager is on point. He is Excellen Excellent, I highly recommend recommend this dealership.staffs are professionals and proficient. Sergio the sales manager is on point. He is Excellent. More
by O.
Employees Worked With
Sergio
August 01, 2024
Daniella was excellent as usual She is very professional caring and definetely listen to what the customer has to say Also the rest of the staff at Crestmont is courteous and helpful caring and definetely listen to what the customer has to say Also the rest of the staff at Crestmont is courteous and helpful More
by franzese
Employees Worked With
Service staff excellent
June 12, 2024
There are two incidents that reflect on the competence and professionalism' of this service center. #1 - This service center is the only place we have ever taken our 2016 Toyota RAV4 for an oil change. and professionalism' of this service center. #1 - This service center is the only place we have ever taken our 2016 Toyota RAV4 for an oil change. Today they said I need a new oil pan because the threads on the oil drain plug were stripped. They had to be the ones that stripped the threads so why must I pay for a new oil pan. We declined the oil pan fix. #2 - They always rotate the tires when I get service. About a week after the last service, my wife complained of a noise when driving. Upon investigation, it was found that all the driver’s side rear wheel lug nuts were loose. Its circumstantial, but I think a Crestmont mechanic was at fault. My family has purchased 4 vehicles from Crestmont and have used their service center often. I doubt that I will never deal with them again. Update 1: Hooray for reviews. Crestmont read my review and called me. They promised to take care of the oil drain plug issue. I will update this review again later. Update 2: Thanks to their Customer Relations Manager, Mike Mongiovi, they rethreaded the oil drain plug hole and didn’t charge us anything. More
by philipprekel
Employees Worked With
Mike Mongiovt
