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Crestmont Toyota

Pompton Plains, NJ

4.2
315 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 315 reviews

May 19, 2022

The Service department has gone downhill this past year. Not knowledgeable, Unfriendly and they don’t return calls . Always get a voicemail. Big mistake buying a new Toyota this past year. The Sales More

by Carla
Recommend Dealer
No
Employees Worked With
Collie Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Crestmont Toyota responded

Good Morning Carla, I am investigating your complaint would you mind contacting me at your earliest convenience? You can reach me at 973-248-4929 or rob@crestmont23.com Sincerely, Rob Bojarun

March 27, 2022

There has been a big change in the past 6 months. Service dept. went down hill. I had an appointment (confirmed) to get my oil changed and perform 120K mile service. When I showed up 1/2 hour early t More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Wisnewski
Apr 14, 2022 -

Crestmont Toyota responded

Hello Lynn, I am investigating your complaint. Please contact me at your earliest convenience. You can reach me at 973-248-4929 or rob@crestmont23.com Sincerely, Rob Bojarun.

March 25, 2022

Had a very good experience . Everyone friendly and the price was right. Bringing my other Toyota next week for service More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Apr 14, 2022 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us!

February 11, 2022

Wonderful customer service, the wait is not that long very friendly staff, nice waiting area More

by Celinesavkov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 02, 2022 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us!

January 21, 2022

Second time I leased a car and was very happy with Crestmont. Everything went quick and smooth. More

by Joyce123$
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Beloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us!

Feb 04, 2022 -

Joyce123$ responded

Andy is a great salesman everything went smooth. Thank you Andy!

December 23, 2021

We went in to order a Rav4 and lucked out to get Brandon. Very nice easy going personality, we highly recomend Brandon Denman at Crestmont Toyota. We are looking forward to finishing the deal with him. We j More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Denman
Jan 05, 2022 -

Crestmont Toyota responded

We are glad to hear that you had a great experience purchasing your car at Crestmont Toyota. We really appreciate your comments about Brandon. Brandon Denman can be reached directly at brandon.denman@crestmont23.com or 973-248-4910 for all of your Toyota sales and leasing needs.

December 19, 2021

Brandon was fantastic to deal with. Very knowledgeable and made the whole buying experience very enjoyable. Highly recommended. More

by Paulm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Denman
Dec 22, 2021 -

Crestmont Toyota responded

We are glad to hear that you had such a wonderful experience purchasing your car at Crestmont Toyota. We really appreciate your comments about Brandon. Brandon Denman can be reached directly at brandon.denman@crestmont23.com or 973-248-4910 for all of your Toyota sales and leasing needs.

December 03, 2021

These salespeople are very unique in the world of car dealers. They are honest, fair, and put long term relationships over short term goals. I have not completed my purchase yet but as soon as I talked w More

by lnadineallison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Beloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We really appreciate your kind words about your experience with us!

December 02, 2021

Today I had my 2014 RAV4 in for the 60K mile checkup, and the service writer, Jeremy Hannon, was very professional and knowledgeable about my vehicle. After two hours, I was on my way. I bought my vehicle t More

by bobhannon68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hannon
Dec 22, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about Jeremy and your experience with us!

November 18, 2021

I have been doing business with them for a long time and have never been disappointed. More

by Barbara Cioletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Wisnewski
Dec 01, 2021 -

Crestmont Toyota responded

Thank you for coming to Crestmont Toyota and thank you for your recommendation. We appreciate your comments about your experience with us!