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Crestview Cadillac, Inc.
Rochester, MI
1,334 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,334 reviews
November 07, 2026
Quick service and friendly! Appreciate as I live around the corner and didn’t want to travel to Washington Twp dealer. Appreciate as I live around the corner and didn’t want to travel to Washington Twp dealer. More
by jgarza91
Verified CustomerEmployees Worked With
Can’t remember his name, mustache, glasses in a suit? Last name maybe Dumo?
November 07, 2026
The service Department looked understaffed. May be it was a slow day ! But my oil change took longer than normal since there were other customers before me . Everything else was very profession May be it was a slow day ! But my oil change took longer than normal since there were other customers before me . Everything else was very professional. More
by RASDESAI
Employees Worked With
November 07, 2026
HAD A GOOD EXPERIENCE ONCE I WAS ABLE TO MAKE A REAL APPOINTMENT. JUST DRIVING IN FOR AN OIL CHANGE DOESN'T FIT MY IDEA OF TAKING CARE OF MY NEEDS. CALLED ANTHONY AND HE SET ME UP WITH A REAL APPOINTMEN APPOINTMENT. JUST DRIVING IN FOR AN OIL CHANGE DOESN'T FIT MY IDEA OF TAKING CARE OF MY NEEDS. CALLED ANTHONY AND HE SET ME UP WITH A REAL APPOINTMENT, GLAD I HAD THE OLD PHONE NUMBER FOR CRESTVIEW. SERVICE WAS COMPLETED AND I WAS VERY HAPPY WITH YOUR SERVICE GUYS WHO TOOK CARE OF ALL MY REQUESTS. PLESANT, EFFICIENT AND PERSONABLE EMPLOYEES. PROVIDE NAME TAGS FOR YOUR SERVICE PERSONNEL SO I CAN PERSONALLY THANK THEM BEFORE I LEAVE NEXT TIME I AM THERE. More
by DAVIDVPERRONE
November 04, 2026
At my last visit couldn’t get anyone to pick up the phone to give me a status on my vehicle. Was quoted for service work that should have been covered under warranty. to give me a status on my vehicle. Was quoted for service work that should have been covered under warranty. More
by KARIWEAVER417
Employees Worked With
November 02, 2026
Long car not existing, taxi driving to Home and pick up his loan time to wait. Servis is good. his loan time to wait. Servis is good. More
by walter_jaworski
November 01, 2026
The service and body shop is always great to work with. However, the vehicle itself has been problematic. The transmission was bad from the start and needed to be replaced. The tabs on the radiator, a manu However, the vehicle itself has been problematic. The transmission was bad from the start and needed to be replaced. The tabs on the radiator, a manufacturer issue, caused a $2,300 repair bill. I was just over 50,000 miles by 800. Very disappointed that this wasn't covered. It's my third XT5, not to mention the Traverse before those. I'm questioning my loyalty to GM. More
by TOM@CHIEFONLINE.COM
Employees Worked With
October 31, 2026
best customer service, fast, good knowledge of what's going on with my car and the service was done on time with no delay going on with my car and the service was done on time with no delay More
by nada.shaba
Employees Worked With
October 29, 2026
Johnny was very accommodating and friendly. Spending over three hours waiting to pick up my vehicle when I had an appointment was disappointing. Spending over three hours waiting to pick up my vehicle when I had an appointment was disappointing. More
by brady248
Employees Worked With
