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Crestview Cadillac, Inc.
Rochester, MI
1,259 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,259 reviews
May 24, 2026
Staff were professional and attentive. Communicated all through the service experience. They were just straight up with me. They have a new management crew and they are improving things at Communicated all through the service experience. They were just straight up with me. They have a new management crew and they are improving things at the store. Will definitely bring my car back here. More
by CJG3
Verified CustomerEmployees Worked With
Makenna Brown, Dane
May 19, 2026
Previous experience with the service dept is what brought me in for a purchase and i wasnt dissapointed. Great experience all around, me in for a purchase and i wasnt dissapointed. Great experience all around, More
by jzanchet
Employees Worked With
Other Employees :
Patrick helped with technology & Tom with Finance
May 19, 2026
Kara Sacks was very personable , knowledgeable and helpful when purchasing my Cadillac at the end of my lease. helpful when purchasing my Cadillac at the end of my lease. More
by JJRJRHMI
Employees Worked With
May 19, 2026
I had a great experience with Kara and the rest of the team. Everyone was very welcoming and helpful. team. Everyone was very welcoming and helpful. More
by Tony@moderndermmi.com
May 18, 2026
Unfortunately, my experience was poor due to the 90,000 recommended inspection not done. No report on inspection provided. No recommended service, after 90,000 miles driven was provided. recommended inspection not done. No report on inspection provided. No recommended service, after 90,000 miles driven was provided. More
by emmanuelshockley
Employees Worked With
Unknown.
May 16, 2026
I was very pleased with Crestview sales person- finance person-technical person they were all so helpful to me!!! I’m looking forward to future business with Crestview THANK YOU person-technical person they were all so helpful to me!!! I’m looking forward to future business with Crestview THANK YOU More
by markgrif25
Employees Worked With
May 15, 2026
Good dealership, everyone I interacted with was friendly and I didn't feel like I was "on the menu" like I have at other Cadillac dealers. 4/5 because i felt the dealership's Finance team was a bit inflexib and I didn't feel like I was "on the menu" like I have at other Cadillac dealers. 4/5 because i felt the dealership's Finance team was a bit inflexible when it came to delivering my car, and it very nearly cost my business. My salesman Adam K. was 5/5 stars. He worked really hard to secure my deal, which involved a distance dealer trade on a hard-to-find vehicle. My car was probably a mid-tier sale for him dollarwise, but I felt that he made my deal a priority over the few weeks it took to get everything arranged. Would absolutely recommend this dealership if you work with him. More
by Kmaahs3u
Employees Worked With
May 12, 2026
The service department did the job fast and it was well done! My car was ready for pick as I was told. done! My car was ready for pick as I was told. More
by MISSDM3PLUS1
Employees Worked With
May 12, 2026
Easy transaction. . only thing I would suggest is if someone makes an appointment to look at a car for the dealer to suggest they only bring one car to look at it. It w . only thing I would suggest is if someone makes an appointment to look at a car for the dealer to suggest they only bring one car to look at it. It would have saved us time, gas, traffic and stress… just a suggestion More
by helensalamon883
Employees Worked With
Matt Fox, finance manager
