Criswell Chevrolet

I recently was scouring the internet looking for the exact options and price I wanted on a 2012 Chevy Cruze. I found my car at Criswell and came up from NC for a test drive. Stefan did a great job exp exact options and price I wanted on a 2012 Chevy Cruze. I found my car at Criswell and came up from NC for a test drive. Stefan did a great job explaining all the car's options and answered my numerous questions. He was extremely knowledgeable and cheerful. I bought the car and Stefan was instrumental in getting it delivered to my from door without incident. I'd highly recommend Stefan as the salesman to talk to if you're in the market for a new car. More

Very friendly sales person, who helped to make the buying experience almost painless. I found him to be very helpful and caring about what I needed in order to make the sale a success. experience almost painless. I found him to be very helpful and caring about what I needed in order to make the sale a success. More

Stefan showed me all the different models to choose from on the lot and then my wife and i test drove a few cars before we picked one that we loved. We sat down with Stefan and he explained different loan o on the lot and then my wife and i test drove a few cars before we picked one that we loved. We sat down with Stefan and he explained different loan options and we then made our choice. All in all in was a good experience and there wasn't that pressure feeling you get in other places. I have purchaced (3) vehicles from Criswell and have been happy with all of them. More

Very satisfied with entire process at dealership. Mr. Hall gave us a price for vehicle and the price never changed, even at financing. Mr. Hoffman (Greg) was able to get us a low interest rate and we we Hall gave us a price for vehicle and the price never changed, even at financing. Mr. Hoffman (Greg) was able to get us a low interest rate and we were in and out of dealership within 2 hours (maybe a little less). Even now, we have run into some situations with the vehicle and Mr. Hall is really working with us very hard (without hesitation) to handle the situation and give us a satisfactorily resolution with very minimum out of pocket expense on our part. Considering we purchased a used vehicle, we are being treated as if we purchased a new vehicle and we have NEVER had this type of experience in any other previous dealership. We have already recommended the dealership to friends and will be going back to purchase again in the future! More

Peter Eaton & Jim Carter pulled off a miracle! Due a very difficult & messy business split that left my wifes' & my credit in the toilet, we had given up on trying to finance the purchase of a desperate very difficult & messy business split that left my wifes' & my credit in the toilet, we had given up on trying to finance the purchase of a desperately needed work van. We had applied & turned down several times and had resorted to renting a business work van for 8 months at the cost of about $1200 per month. A friend recommended that I talk to Peter & told me that he was sometimes capable of miracles. I contacted him, told him about our situation, and after asking for a bunch of information about us and our business, noticed that our business had been solid over the last several years & that we had an established record of being able to rent a work van at about twice the monthly payment of a financed van. Using that information & after making some other arrangements to our personal finances, Peter and Jim were able to make the deal happen. I picked up our van on Saturday, I am very happy, and Peter earned a client for life. Truly Outstanding! More

sale was not high pressure. both Noah and the finance many were very thorough in explaining what the papers were and the process. everyone was very personable. Went back in 3 months to get oil changed. A many were very thorough in explaining what the papers were and the process. everyone was very personable. Went back in 3 months to get oil changed. Again, everything went smoothly--there were no surprises. Pickup and return service was a nice touch. Only problem was that when I first got there, the service bay was closed and I couldn't figure out how to get them to open it. Finally went through the showroom. Oh, and service kept calling me and telling me I'd missed an appointment. I got about four such calls. More

In the past 5 years since I bought my car, Richard has gone out of his way to deliver customer service excellence. He's been very helpful in more than one ocassion. Last time I needed help, I called his c gone out of his way to deliver customer service excellence. He's been very helpful in more than one ocassion. Last time I needed help, I called his cell phone, it was 8pm, I had locked myself out and needed a phone number for road assistance. He was off work that day, and out at a basketball game. Without hesitation, he got in touch with Criswell Chevrolet's main number and got me the phone number for Performance First. I was able get assistance with getting my card door opened within the hour. I'm very happy I can count on Richard. More

Peter Eaton and the entire Criswell team are a delight to work with, and as a company, we have purchased several vehicles annually over the past 5 years from them. Peter has always been prompt to return cal work with, and as a company, we have purchased several vehicles annually over the past 5 years from them. Peter has always been prompt to return calls, and really goes out of his way to find the truck / vehicle that we are looking for. His communication skills are superb, and we are never left wondering about any of the details. He truly makes the buying experience delightful. I highly recommend Peter for anyone looking to purchase a vehicle. More

We are exceptionally pleased with the service we received from Tim Mauro in purchasing two vehicles in two weeks. We came to Criswell to look at Jeeps we saw on line and left with a 2010 Dodge Truck and the from Tim Mauro in purchasing two vehicles in two weeks. We came to Criswell to look at Jeeps we saw on line and left with a 2010 Dodge Truck and then came back two weeks later to trade in our Lexus for a 2012 Jeep (used). We thoroughly enjoy both of our vehicles and even though Criswell is a bit far from our home (Severn, MD), you've earned our business for life. I also want to mention Jim Carter in finance as he was fantastic to work with making the paperwork seem easy. Jim really worked with the financing bank for us and got us great rates. The Tim and Jim team is a real boon to your dealership. More

As soon as I walked through the door Mr. Greaney greeted me in a very professional manor and I found his bit of humor to be comforting. Usually buying a new car is a pain in my rear end but Noah made it a v me in a very professional manor and I found his bit of humor to be comforting. Usually buying a new car is a pain in my rear end but Noah made it a very laid back experience for me. As much as I do not like buying a car my overall experience at Chriswell was a good one. More