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Criswell Chevrolet of Thurmont - Service Center

Thurmont, MD

4.8
33 Reviews

33 Reviews of Criswell Chevrolet of Thurmont - Service Center

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March 19, 2024

Always great service! ! Andrew & Brandon were awesome. Won't go anywhere else to have service done on my car. More

by jross
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Criswell Chevrolet of Thurmont responded

We're thrilled to know you can count on our top notch team to provide an exceptional service event each time you visit our dealership! We value the opportunity to work with you and look forward to seeing you soon.

February 10, 2024

Brandon and his service techs were extremely professional and took care of getting our truck service quickly! Every time we bring our vehicles for service we leave knowing that it was completed correctly and More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service techs who work on our vehicles
Feb 12, 2024 -

Criswell Chevrolet of Thurmont responded

Thank you so much for taking the time to share this wonderful feedback! It's rewarding to know you can count on Brandon and the Criswell of Thurmont team to provide exceptional customer care and high quality vehicle service each time you visit our dealership. We look forward to seeing you soon!

January 30, 2024

James Grandstaff and his staff are terrific. They provide great customer service at a very competitive price. More

by ergreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bierman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Veloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Criswell Chevrolet of Thurmont responded

Thanks for taking the time to share this positive feedback! We look forward to seeing you soon!

May 15, 2023

Justin is the best and always attentive to what we were looking for! Ask for Justin for sure! More

by Ashley.dasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Krumpach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Criswell Chevrolet of Thurmont responded

Thank you for sharing this positive feedback! We hope to be of service to you in the future.

November 01, 2022

As I step foot on the service department all personnel greeted me as they knew me from long time. I experienced great customer service that should be the standard for all places that deals with people on More

by William Diaz Ponce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Criswell Chevrolet of Thurmont responded

Thank you so much for sharing these kind comments and positive rating. Brandon often goes above and beyond to ensure each customer has an excellent service experience. We value the opportunity to work with you and hope to continue providing the service your vehicle needs to stay well maintained and in great running condition.

September 08, 2022

Decent place, convenient to me. Sadie makes the dealership experience worthwhile. As a family and company owner of Chevy products, we would follow her to wherever she worked. More

by brigo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadie Finneyfrock
Sep 12, 2022 -

Criswell Chevrolet of Thurmont responded

Thank you so much for taking the time to share these kind comments and positive feedback about our staff! We look forward to seeing you soon!

June 05, 2022

Thank you Chriswell of Thermont for giving us Sadie! I’m pleased with the quick response and excellent service for my 2020 Colorado. More

by James H
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadie Finneyfrock
Jun 09, 2022 -

Criswell Chevrolet of Thurmont responded

It's our pleasure to help! We appreciate knowing you were impressed with the stellar customer care and top-notch vehicle service you received at Criswell of Thurmont.

April 19, 2022

Krystal's customer service is second to none. She goes out of her way to make sure your vehicle is taking care of. Very knowledgeable of vehicles and goes out of her way to see the customers ne More

by Pooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Swanson
Apr 21, 2022 -

Criswell Chevrolet of Thurmont responded

Thank you for taking the time to share this great review! We appreciate knowing you had an excellent experience at Criswell of Thurmont and hope to be of service to you in the future.

April 08, 2022

Sadie was absolutely amazing! I had my oil changed last Saturday and she knew I was on a time crunch. She was honest and did her best to have my car ready in the time frame I need More

by Klate8882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadie Finneyfrock
Apr 11, 2022 -

Criswell Chevrolet of Thurmont responded

Thanks so much for taking the time to share this positive review and kind comments about our staff. We strive for 100% customer satisfaction, and it's great to see you were pleased with your recent experience at Criswell of Thurmont. Please give us a call or stop by if we can be of service in the future.

March 24, 2022

They do great work and prices are responsible. Krystal does a great job keeping me informed on any work being done and is a pleasure to deal with More

by SAF0271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Swanson
Mar 28, 2022 -

Criswell Chevrolet of Thurmont responded

Thanks for taking the time to let us know how we are doing! We value the opportunity to work with you and are glad to know you are satisfied with the high quality service you've received at Criswell of Thurmont.

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