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Criswell Chrysler Dodge Jeep Ram of Woodstock

Woodstock, VA

Overview
Employees
Reviews
Vehicles
4.6
606 Reviews
If you’re in the market for a new car, truck, or SUV in the Woodstock region, make the short drive to Criswell Auto for the best-quality selection, prices, and customer service around. We stock all the latest models in the most popular colors to ensure that you’ll find the new car you have been looking for. Look at our inventory and let us know which vehicle you're interested in or calling us at 888-672-7559. If you are not sure which model best suits your needs, our dealership team in Woodstock, VA can help you choose. Your time is precious, so we've made it simple for you to apply for Ford or CDJR financing, get an estimate on your trade-in, and check the most recent factory incentives and lease options- all right on our website. Simply put, we are here to make it as easy as possible for you to drive home in a new vehicle from our Criswell Auto locations in Woodstock. Visit our Woodstock Ford dealership and Woodstock Jeep dealership today to test drive the perfect new vehicle for you.
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1299 Henry Ford Drive

Woodstock, VA

22664

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Showing 606 reviews

December 02, 2023

Came in to purchase a vehicle. During the negotiation process Richard was very rude and when discussing different financing options appeared to be irritated that we were interrupti More

by JS
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Reyes, Richard Cunningham
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Dec 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our goal is to provide an all-around outstanding experience and it's disappointing to see we did not meet your expectations. We apologize for any misunderstanding and hope you will consider giving us another chance to provide a more positive interaction.

December 01, 2023

It was a real pleasure to deal with both the salesman (Scott McMichael) and the sales manager (Richard Cunningham) - 5 stars for each. Finance was a 3 star experience, so our overall rating is 4 stars. More

by hiner2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott McMichael - 5 stars, Richard Cunningham
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Dec 05, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate the opportunity to work with you and this feedback about your overall experience. Don't hesitate to reach out if we can be of further assistance with any of your automotive needs.

November 27, 2023

Amber's customer service is exceptional: responsive, understanding, willing to troubleshoot, empathetic. Delighted to work with her in a difficult time! More

by hdfranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
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Nov 28, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to offer a stellar service experience, and we appreciate you taking the time to let us know how we are doing. We look forward to working with you in the future!

November 26, 2023

I am pleased with my experience with the truck and dealership. Will shop with you again. More

by mustplumb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Wood, Richard Cunningham
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Nov 28, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value your business and look forward to the next opportunity to work with you. Don't hesitate to reach out if we can be of further assistance.

November 19, 2023

Very friendly staff and very helpful. Felt at ease in choosing a vehicle and happy with the purchase. More

by tim kirchoff
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Reyes, Richard Cunningham
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Nov 20, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're thrilled to hear you enjoyed an easy and efficient car buying event at Criswell. Thanks for allowing us to assist with this important purchase!

November 16, 2023

I bring my vehicles to Criswell for service, the work performed is second to none. Never ever had an issue here, Amber Crowley in the service department is knowledgeable, professional & always greets you More

by BUSDRIVERDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Report | Print
Nov 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you can count on us to deliver a standout service event each time you visit! Our friendly and professional team looks forward to working with you again.

November 13, 2023

Very friendly and accommodating staff every time I've been in for service. Very nice new facility. More

by cathymoncure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
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Nov 15, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to provide excellent customer care and high quality vehicle service. We appreciate knowing you've been satisfied with your experience at Criswell, and we look forward to seeing you soon!

November 09, 2023

Wonderful asst. Service manager. Have full confidence they will find the problem, diagnose it, and fix it. More

by mmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
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Nov 15, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value the opportunity to work with you and look forward to reaching a successful resolution of this issue. Thank you again for choosing to work with our professional and friendly team.

November 07, 2023

Jason is very friendly and helpful with our test drive. The purchase process is smooth. More

by jsh980210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Painter
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Nov 08, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to offer a great car buying experience, and it's rewarding to know you were pleased with the results. We value your business and hope to be of service to you again in the future.

November 02, 2023

Amber was easy to talk to and knew how to take care of a minor warranty issue. When I brought my vehicle in Amber was not available but Shannon stepped in and now just waiting for a replacement part to arri More

by SHIFFLES
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Report | Print
Nov 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we were able to help with this warranty issue and look forward to finishing things for you when the needed part arrives. Thanks again for choosing Criswell for your service needs.

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