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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
370 Reviews

370 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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March 22, 2025

Never disappoints in service and kindness. Grateful for the great customer service we always experience. More

by stormya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley, Amber Crowley
Mar 24, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you can count on our top notch team to deliver an all-around outstanding service event! We look forward to seeing you soon!

March 21, 2025

I would recommend the service department to everyone. They did a fantastic job and were very helpful and knowledgable. More

by basiliocris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haylie Martin, Amber Crowley
Mar 24, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for sharing your recommendations! Don't hesitate to reach out if we can be of further assistance.

March 18, 2025

I live in DC area, so this was worth an hour drive to buy a car without too much hassle as you would see in a closer dealership. More

by YURIYL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Mar 18, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see your standout car buying experience was well worth the drive to Criswell of Woodstock. We value your business and hope to be of service to you in the future.

March 12, 2025

I took my truck in for a check engine light which they ran a diagnostic for. It took over 2 hours for them to come back with results. The service writer had no idea what most of the information the techni More

by CMHUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
March 12, 2025

excellent customer care. wait time was very minimal. i was in and out very pleased More

by svnbendcycle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Mar 13, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see we met your expectations! Thanks again for choosing Criswell.

March 05, 2025

Knowledgeable and efficient staff was very helpful throughout the process. Always a pleasure to work with them. More

by KGLASSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Mar 05, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to know you can rely on our expert team to provide a simple and seamless service event each time you bring your vehicle in for maintenance. We appreciate your kind comments and look forward to seeing you soon!

March 01, 2025

Made the appointment on line. Waited an hour and 15 mins for Def fluid . The waiting room was cold feeling. No warmth. Very uncomfortable. During the appointment the waiting room More

by scjenks00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know about your recent experience at our dealership. We strive to provide a positive experience, and it's disappointing to see this was not the case for you. We value all feedback and have shared your comments with our management team for further review. It is our hope you will consider giving us another chance to work with you to provide a better visit in the future.

February 13, 2025

Great staff from Advisors to Technicians. You can tell their customers are important to them More

by Mihach
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Feb 13, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this positive feedback! We value your business and hope to be of service to you in the future.

February 08, 2025

Everything was ready on time, the text message system worked perfectly, I was told that the vehicle was ready when the inspection was done. Only thing was when I went to pay for the inspection they didn’ More

by SPARKY_POFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Feb 09, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for choosing Criswell! We appreciate your feedback and apologize for any inconvenience you encountered during your recent visit. We value your business and hope to be of service to you in the future.

February 01, 2025

Marco and Amber do an excellent job at customer service and professionalism. They are very professional More

by BRADM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Feb 03, 2025 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks so much for sharing this positive feedback! We look forward to working with you again.