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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
303 Reviews

303 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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January 08, 2024

Shannon Chris and Jose were AWESOME! !!! Please let them know!!! I'll let everyone know!! More

by daniel.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our top notch team is always happy to help with your automotive needs! We value your business and look forward to the next opportunity to work with you.

Helpful
November 27, 2023

Amber's customer service is exceptional: responsive, understanding, willing to troubleshoot, empathetic. Delighted to work with her in a difficult time! More

by hdfranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to offer a stellar service experience, and we appreciate you taking the time to let us know how we are doing. We look forward to working with you in the future!

Helpful
November 19, 2023

Very friendly staff and very helpful. Felt at ease in choosing a vehicle and happy with the purchase. More

by tim kirchoff
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Reyes
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Nov 20, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're thrilled to hear you enjoyed an easy and efficient car buying event at Criswell. Thanks for allowing us to assist with this important purchase!

Helpful
November 16, 2023

I bring my vehicles to Criswell for service, the work performed is second to none. Never ever had an issue here, Amber Crowley in the service department is knowledgeable, professional & always greets you More

by BUSDRIVERDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you can count on us to deliver a standout service event each time you visit! Our friendly and professional team looks forward to working with you again.

Helpful
November 13, 2023

Very friendly and accommodating staff every time I've been in for service. Very nice new facility. More

by cathymoncure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to provide excellent customer care and high quality vehicle service. We appreciate knowing you've been satisfied with your experience at Criswell, and we look forward to seeing you soon!

Helpful
November 09, 2023

Wonderful asst. Service manager. Have full confidence they will find the problem, diagnose it, and fix it. More

by mmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value the opportunity to work with you and look forward to reaching a successful resolution of this issue. Thank you again for choosing to work with our professional and friendly team.

Helpful
November 02, 2023

Very helpful on my precall for service. Aid in my choice of jump start assistance and a reliable service provider. More

by crystalshen
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn
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Nov 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this positive feedback! We value the opportunity to work with you and hope to be of service to you in the future.

Helpful
November 02, 2023

Amber was easy to talk to and knew how to take care of a minor warranty issue. When I brought my vehicle in Amber was not available but Shannon stepped in and now just waiting for a replacement part to arri More

by SHIFFLES
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we were able to help with this warranty issue and look forward to finishing things for you when the needed part arrives. Thanks again for choosing Criswell for your service needs.

Helpful
October 29, 2023

Very nice and professional. Up front on matters of time cost. Will recommend them to everyone More

by jscottboller3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for sharing this positive feedback and your recommendations! We look forward to the next opportunity to work with you.

Helpful
October 15, 2023

Katelyn Freeze met me at the door and welcomed me in. She check over my reason for the service on my truck and showed me the waiting room, coffee and snacks were if wanted. Service work took a little o More

by Jeff Delano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Freeze
Report | Print
Oct 16, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our staff is committed to customer service, and it's great to see you enjoyed a simple and seamless service event at Criswell. We value your business and hope to be of service to you in the future.

Helpful
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