Criswell Chrysler Jeep Dodge RAM and FIAT

Experience of buy at Jeep Wrangler unlimited 2015 The sale person was outstanding. The price for the vehicle was at the same price of a Jeep Wrangler Sahara unlimited well equipped but my sport wra The sale person was outstanding. The price for the vehicle was at the same price of a Jeep Wrangler Sahara unlimited well equipped but my sport wrangler unlimited was OK equipped. my disappointment was the radio of my vehicle it a basic radio with ok speakers. For what paid I should have a gps radio with better speakers. Hopefully chriswell dealer do something about it. More

2016 Dodge Challenger Hellcat I dealt with Foster Gambrell, and I can't say enough about him. he was great. Put me at ease, no pressure, answered all my questions, and then got m I dealt with Foster Gambrell, and I can't say enough about him. he was great. Put me at ease, no pressure, answered all my questions, and then got me what I believe is a good deal. He made it easy. The time went quickly, and before I knew it I was driving out of the dealership in a Hellcat, a car I'd been eyeing for some time. And Sam and the business people processed the paperwork in short order, including getting me good financing. A Plus all around. Thanks for a great experience! More

Delivered a car damaged! Stay away from this dealer. The salesman Foster Gambrell is so pushy and arrogant. He delivered a $60 000 jeep srt with damaged wheels. The sales mana Stay away from this dealer. The salesman Foster Gambrell is so pushy and arrogant. He delivered a $60 000 jeep srt with damaged wheels. The sales manager Sam Hall who should retire since he is an old fart is extremely rude and has the worst customer service. His employees don't like him either. They refused to take care of a warranty claim as well. There are better dealers to buy from so shop around! Take my advice! More

Good price and staff I would buy from them again because I got good service, however I am disappointed that the bright pedals that were supposed to be on my car were not i I would buy from them again because I got good service, however I am disappointed that the bright pedals that were supposed to be on my car were not installed even though they were specified on the build sheet and the window sticker. I have spent the past two months asking my salesman for them to no avail. He's a nice guy, a good salesman and I would recommend him, and maybe the resolution is above his pay grade, but xxxx - two months to get a set of pedals that should have been on the car when I took delivery? Really? More

Jeeps Stopped in to look at a jeep and ended up putchasing 2 from Foster. Enjoyed working with him very much. I would recommend Foster to anyone looking for Stopped in to look at a jeep and ended up putchasing 2 from Foster. Enjoyed working with him very much. I would recommend Foster to anyone looking for CJD vehicle. More

Good, but avoid service contract trap, have financing in adv The salesman, Foster, was great. However , the finance guy tricked me into a 1742 service contract that is worthless. The price was good, the dodge The salesman, Foster, was great. However , the finance guy tricked me into a 1742 service contract that is worthless. The price was good, the dodge caravan is a Best Buy with consumer reports and I agree it is. More

Great Sales Service and Conscientious Follow Up I wanted to recognize our sales consultant, Foster Gambrell, who was forthcoming and responsive from the start. We initiated the purchase of our vehi I wanted to recognize our sales consultant, Foster Gambrell, who was forthcoming and responsive from the start. We initiated the purchase of our vehicle online with Foster, and the process went smoothly from there with no surprises. Even weeks after our purchase, Foster made good on his promise to help with an after-occurring service matter on the vehicle. He arranged and coordinated the service call, and the matter was addressed as promised, to our satisfaction. Kudos to Foster, and the service department! More

Pleasant experience all the way! The sales consultant, Leon Travis, listened to our "want list" and matched us with the right vehicle. He was extremely helpful during the whole proces The sales consultant, Leon Travis, listened to our "want list" and matched us with the right vehicle. He was extremely helpful during the whole process! We'll make sure to recommend him to family and friends. We're very happy with our new Jeep! More

I WAS MISLED BY HYDER AND FIAT CRISWELL I wrote a previous -very positive - review shortly after buying a FIAT 500X from Hyder (see Nina). This is an update. During the sales process, (Nov I wrote a previous -very positive - review shortly after buying a FIAT 500X from Hyder (see Nina). This is an update. During the sales process, (Nov 5) I paid upfront for car registration, plates. (not a resident of MD)...etc and meticulously inquired about the registration. Hyder assured that the plates would take approximately 2 weeks to be processed and he will call me once they arrived. 3 weeks later I sent an email to Hyder inquiring on plates and registration, NO RESPONSE. 1 month later I get a call from my insurance advising me that they are canceling my policy because my car is still not registered. I then sent a request to Hyder's boss (Sam) pleading for an update on the situation. To my dismay Hyder responds by telling me that he is just a salesman and I must contact accounting (this is the same person who when I was buying assured me that the registration will be done and he himself will call me when the plates arrive). I call the accounting lady who replies that I must do my own registration given that I am not from MD and they sent me the check for the fee that they collected from me. When I call Hyder asking why I was misled into believing that they will process the registration, he replies that he is "just a salesman and this is a question that I should have asked the finance person"!!!!!! WOW, Wow, wow. IF YOU ARE NOT A RESIDENT OF MARYLAND, BEWARE! if you are buying a car from Hyder / Criswell, they will make good promises, once they get your money, you are on your own. Comes any issue, they will tell you they do not deal with that. I will put this review on Yelp as well. More