
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Very friendly staff, had my best interest in mind! I spoke to Jae and Vince, they were very friendly throughout the whole process and made it pretty quick. They also stick behind their cars and had a g I spoke to Jae and Vince, they were very friendly throughout the whole process and made it pretty quick. They also stick behind their cars and had a good deal for me. I would highly recommend this dealership to my friends and family. More
Best used car deal in Metro area Superb car buying experience, excellent customer service. Looking for a good, safe used car for my 16yo daughter, I researched all over the Metro and Superb car buying experience, excellent customer service. Looking for a good, safe used car for my 16yo daughter, I researched all over the Metro and found the perfect one at Criswell. I spoke with Calvin and he had it waiting &ready for a test drive immediately upon our arrival. No breathing down our necks, no hard sales pitch, he let us explore the car, answered our questions and gave us the space to figure it out. Did my research online and I knew the out-the-door price quoted by the manager, Vince, was a fair good deal, so we jumped on it. The finance check out with Jim was pleasant and easy. Overall, first class treatment and first class experience. More
My Fit experience It was time to trade in my 14 year old Toyota Camry. I did my homework and new exactly what car I wanted. My family have bought 2 cars from Criswell a It was time to trade in my 14 year old Toyota Camry. I did my homework and new exactly what car I wanted. My family have bought 2 cars from Criswell and assured me that this was the dealership I needed to go to. I made an appointment with Michael. He was kind and knowledgable. He answered all my questions. He was objective and not pushy. This I appreciated so much. James in finance took care of the sale. He was knowledgeable and personal. I walked away happy and relieved. Grateful for the kindness and service that Criswell offered. I will be a returning customer. More
good price when i arrive your dealer, Steve Kwon use my word(Korean), i am very comfortable during buying time. you dealer hire more minor persons. Thank you when i arrive your dealer, Steve Kwon use my word(Korean), i am very comfortable during buying time. you dealer hire more minor persons. Thank you More
Excellent service! Quick, easy, helpful Michael was great! He was super friendly. He listened to exactly what I needed and made sure I got just that. He checked in with me a few times to mak Michael was great! He was super friendly. He listened to exactly what I needed and made sure I got just that. He checked in with me a few times to make sure I was happy with everything. I didn't feel pressured into buying anything and I felt very comfortable with him. More
Good experience, enough to return Both of these gentlemen were extremely helpful in explaining and answering all of our questions and concerns. Making sure we knew and understood every Both of these gentlemen were extremely helpful in explaining and answering all of our questions and concerns. Making sure we knew and understood every single detail and information of the entire process. Highly recommend asking for Kwame or Andy if you visit Criswell. Thank you! More
Best Car Buying Experience I purchased my a used van from here on September 21st, 2016. Ali Nassabeh contacted me very quickly after I sent an e-mail inquiry since I'd found the I purchased my a used van from here on September 21st, 2016. Ali Nassabeh contacted me very quickly after I sent an e-mail inquiry since I'd found the van online. When I went in to the dealership, I was greeted kindly and Mr. Nassabeh worked quickly and efficiently to see to my needs. He listened to what I needed and was very informative and helpful in helping me to inspect the vehicle and assure that it was what I really wanted. Mr. Nassabeh was courteous and straightforward. I was dreading purchasing another vehicle due to having just lost my van to a total loss accident. Criswell Honda Germantown made my experience more positive than I could have ever imagined and I am forever grateful. More
My salesperson - Kwame Odum My experience of buying a car from Kwame was excellent. He is very knowledgeable about the car, and he was not a high pressure sales person, which I My experience of buying a car from Kwame was excellent. He is very knowledgeable about the car, and he was not a high pressure sales person, which I truly appreciate. Mr. Odum is a very good teacher and very patient with us. He spent more than 1/2 hour in teaching us all the new features of our car. We truly appreciate him and will recommend him to our friends. More
Kevin Ferguson was great to deal with! Kevin contacted me almost immediately after I filled out the TrueCar application. He was friendly and helpful. He got back to me quickly whenever I a Kevin contacted me almost immediately after I filled out the TrueCar application. He was friendly and helpful. He got back to me quickly whenever I ask him for anything. He did a great job explaining all the car functions and worked to get me through the process without having to spend all day. Andy Russo in finance was also excellent to deal with. Really everyone including Honda employee's I just randomly passed were all pleasant. Besides, I'm a Honda guy. This will be my third Accord and I expect to get a decade out of this car like I did my previous two. Change the oil and they just run. Kevin promised he would have a long term relationship with me. Someone should tell him I won't need a new car until 2026. More
Great experience The whole team was very helpful when we came in to purchase our used vehicle. Jae Lim and Jessica Baum made everything quick and easy. The whole team was very helpful when we came in to purchase our used vehicle. Jae Lim and Jessica Baum made everything quick and easy. More