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This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Criswell Honda
4.7
2,215 Lifetime Reviews
19525 Amaranth Drive, Germantown, Maryland 20874 DirectionsSales: (301) 637-3592
Service: (301) 637-3592
Parts: (301) 637-3592
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 19, 2019
"By far the best team"
- KristineI have purchased or leased my Honda's from Criswell for the last 14 years. Not only do I feel welcome the minute I walk through the door, the sales team consistently does everything they can to meet my needs and provide me with the best possible deal available. By request, I have had the pleasure of working with Dominique Vattuone to help me find and purchase my last three vehicles. He is by far, the most professional, helpful, and easy going sales associate. He goes above and beyond to do what he can to get me the car I want, at a price I can afford. I never receive the typical "car sales pitch," which is what can make car buying such an unpleasant experience. Dominique is an expert and he instinctively understands how to help his customers feel comfortable throughout the entire purchase process. The entire team at Criswell Honda are what make them the best dealership in the DMV and the reason why I have never gone, and will never go, anywhere else when looking to buy a vehicle.
Read MoreEmployees Worked With
November 18, 2019
"very good experience experience. Would highly recommend"
- AndyMDominique did a great job! I'm not a frequent car buyer, so my experience is pretty limited. Dominique carefully guided me through every minor detail of the transaction. Thanks!
Read MoreNovember 16, 2019
"Dominique was great"
- MichelleI was looking to get out of my lease a few months early with the end of model year specials. I live in NJ, and reached out through True Car for a price. Dominique was able to get me the best deal and even extended the deal when the local dealership was unable to get me the car I wanted. Dominique was fantastic when I came to pick up my new car. I only wish I lived closer!
Read MorePhotos & Amenities
- Free WiFi
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
