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This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Criswell Honda
4.7
2,216 Lifetime Reviews
19525 Amaranth Drive, Germantown, Maryland 20874 DirectionsSales: (301) 637-3592
Service: (301) 637-3592
Parts: (301) 637-3592
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 05, 2019
"Honesty, Kindness, Integrity, Amazing Experience"
- paultI want to share my outstanding experience purchasing a vehicle with Natasha at Criswell Honda in Germantown, Maryland. Natasha was so helpful, kind, patient, and understanding during the whole purchasing process. Natasha gave the best pricing in writing upfront for the 2020 vehicle, which was even better than all of the price quotes that I received for the 2019 vehicle. I knew I have received the best deal, especially that it was right up front. When Natasha knew that we have a baby with us during the purchase process and understanding how stressful it may be, she proactively provided as much information that I could complete prior to arriving at the dealer, that shows kindness and caring. We felt so comfortable being at the dealer and completing the purchase process with Natasha. I have already shared Natasha’s contact information with family and friends and have nothing but the highest praises for her honesty and professionalism. If we are ever in need for another vehicle, I will only need to contact Natasha and no other dealers. If I could give Natasha 6 stars for this review, I would. Andrew Browns helped us with the financing and it was a stress-free experience.
Read MoreNovember 26, 2019
"Dominique is Awesome! "
- mneumann1I just purchased a new 2020 Honda Odyssey EXL at Crisweel Honda in Germantown. Dominique helped me with my purchase and he was absolutely the best. He is knowledgeable and better yet great with people. I would definitely recommend Dominique for your future car purchase.
Read MoreNovember 19, 2019
"By far the best team"
- KristineI have purchased or leased my Honda's from Criswell for the last 14 years. Not only do I feel welcome the minute I walk through the door, the sales team consistently does everything they can to meet my needs and provide me with the best possible deal available. By request, I have had the pleasure of working with Dominique Vattuone to help me find and purchase my last three vehicles. He is by far, the most professional, helpful, and easy going sales associate. He goes above and beyond to do what he can to get me the car I want, at a price I can afford. I never receive the typical "car sales pitch," which is what can make car buying such an unpleasant experience. Dominique is an expert and he instinctively understands how to help his customers feel comfortable throughout the entire purchase process. The entire team at Criswell Honda are what make them the best dealership in the DMV and the reason why I have never gone, and will never go, anywhere else when looking to buy a vehicle.
Read MoreEmployees Worked With
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
