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2,572 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Criswell Honda's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Top Reviewed Employees
Latest Reviews
June 19, 2021
"I bought a 2018 Honda Accord today. I was helped by Owen..."
- Lani S.I bought a 2018 Honda Accord today. I was helped by Owen and Sean. They got me a great price for my certified pre owned accord. I am so pleased and happy. THANKS SO MUCH!!!
Read MoreJune 18, 2021
"All went well today. Steve was very helpful in getting my..."
- JLUP714All went well today. Steve was very helpful in getting my lease financed. Meanwhile my car was serviced, excellent care was provided by Erick. One thing that could use improvement would be more availability of a shuttle. I had to take an UBER to and back from my Dr's appt while my car was being serviced. Apparently there is only one shuttle.
Read MoreEmployees Worked With
June 18, 2021
"J to the Jay (Jose Sanchez) real nice honest guy. My..."
- Honda2022J to the Jay (Jose Sanchez) real nice honest guy. My wife spoke with him over the phone to make a deal over the phone for a Honda civic 2022 sports model. Great deal great buy.
Read MoreEmployees Worked With
Dealership Inventory (330 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
