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Criswell Honda
4.8
2,203 Lifetime Reviews
19525 Amaranth Drive, Germantown, Maryland 20874 DirectionsSales: (301) 637-3592
Service: (301) 637-3592
Parts: (301) 637-3592
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 17, 2019
"Easy and Transparent"
- Car buying can be pleasantIf you are in the market for a Honda, Steve Maroney is your guy. He is very easy to work with. My car was totaled in an accident and I needed a replacement fast. We called Steve, told him what we wanted and told him when we would visit the dealership. We even had the price largely nailed down with Steve before we arrived. He was waiting for us when we got there. The entire process of buying a car took about three hours once we got to the dealership. It was amazing. Steve is great. He knows his Hondas; and he's a straight shooter - no nonsense, no games, which we really appreciated. It was a very pleasant, transparent process. We will definitely call Steve when we need a new car. I have to say that everyone we dealt with at Criswell was great - Esteban Mesa, Shane Simpson. All were very pleasant, easy to work with and professional.
Read MoreEmployees Worked With
September 13, 2019
"Amazing person!"
- HappyHondaOwnerHe knows what people want and doesn't push people to go higher! He'll get the price you were looking for and he'll stick to it. He'll make sure that you are taken care of for ever. Best salesman and friend I have ever encountered, enjoyed every minute of his time and company.
Read MoreEmployees Worked With
September 06, 2019
"Easy Buying Experience"
- HappyHyundaiCastor Estrada showed me the vehicle I was interested in. He gave me plenty of time to look the vehicle over. I got to do 2 test drives of the vehicle, plus a test drive of a similar vehicle that I was a little less interested in, just so I could compare experiences. While not very knowledgeable about the vehicle itself (it was not a Honda), he was able to answer all my questions about the vehicle's background, prior ownership, etc. Castor was very courteous and helpful and I appreciated the low pressure sales experience. I was using an Enterprise rental car since my car had been totaled, and he arranged for me to leave it at the dealership and drive home with my replacement vehicle that night. This saved me both time and money. I will definitely consider this dealership again for my next vehicle purchase.
Read MoreEmployees Worked With
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
