
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I am so happy with the service I got. I felt like the most important customer in the dealership, Dominique listened to what my needs were and found the perfect car for me. My boyfriend had I felt like the most important customer in the dealership, Dominique listened to what my needs were and found the perfect car for me. My boyfriend had had an excellent experience buying his CRV and wanted me to at least talk to Dominique, I felt comfortable and in great hands from the start. I am a very happy customer. More
Excellent service Kwame Odum is one of the best sales consultant He is very honest and knowledgable. He understand what the customer needs . Friendly and helpful. Lov Kwame Odum is one of the best sales consultant He is very honest and knowledgable. He understand what the customer needs . Friendly and helpful. Love Honda Accord . Excellent car. More
Experience with dealership It was a good experience dealing with Rob when buying my HRV. He was knowledgeable about the car and helpful with my questions. The only negative par It was a good experience dealing with Rob when buying my HRV. He was knowledgeable about the car and helpful with my questions. The only negative part was dealing with the person selling the additional insurance this was not Rob. More
Hadn't had a new car in almost 15 years. I had a trusty old Ford Focus for almost 15 years. When it started needing more work I decided to shop around. Since I come from a hardcore FORD famil I had a trusty old Ford Focus for almost 15 years. When it started needing more work I decided to shop around. Since I come from a hardcore FORD family, Initially I went to a local Ford Dealership, but after dealing with over-the-top pushy sales people who made my skin crawl, I drove over to the Honda dealership nearby and met with Dominique Vattuone. What a breath of fresh air! He wasn't pushy (which is a total turn off for me with ANY type of sales venture)...was highly knowledgeable....took time to answer all my questions and I felt like he wanted me to be happy with my purchase, even if I didn't buy from him. THAT is a sign of a SUPERIOR sales consultant. Plus you could tell he loved his work which made someone who hadn't had a car payment in over a decade-more comfortable with buying. Needless to say I LOVE my Honda HRV....she is Beautiful in that Deep Ocean Pearl color and drives like a Dream! And Dom has been great in following up with emails etc. to make sure all is well. He even noticed that I named my Honda...and put that in his emails too! You really DO feel like family at Criswell Honda. Plus I have to give a shout out to Jessica Baum who was my finance consultant. Again, she wasn't pushy and really explained every aspect of financing my car. A true professional and such a lovely person. I came in knowing who I wanted to finance with and she didn't try to talk me out of anything which was greatly appreciated. Just took the time to make sure I was comfortable with everything! Now I haven't had my New Beauty into the service department yet, but if they are half as good as the Sales Staff...I will be thrilled. I highly recommend Criswell AND especially Mr. Vattuone!! He spent a lot of time with me when I stopped by...to make sure the car I chose was the right fit for me financially and otherwise. Also one of those times I arrived and while waiting for Dom to return to his desk, there was a lovely gentleman named Mike, who sat Next to Dom...who was also very helpful. He wasn't trying to take the sale obviously, but he was very kind and personable . Just a great group of sales people which was a complete opposite of the Ford dealership I had previously visited. Plus the showroom was sparkling clean filled with beautiful Hondas! I wanted to take them ALL home...but happy (more than!!) with my HRV!! More
My experience Jae was very professional during the visit. The finance guy try to get me to get extended coverage and made me think twice about getting the vehicle. Jae was very professional during the visit. The finance guy try to get me to get extended coverage and made me think twice about getting the vehicle. Felt like the Manager could have help me a little more in the price but overall I got the car that I like. More
Quick and Professional Experience Aaron was very polite and courtesy. He was able to provide an excellent presentation of the 2016 Honda Accord EX. If he was not able to answer an unco Aaron was very polite and courtesy. He was able to provide an excellent presentation of the 2016 Honda Accord EX. If he was not able to answer an uncommon question, he would find the answer promptly. Additionally, he was very straight forward and reasonable in negotiations. Thank you for a pleasant experience in an important purchase. More
Extremely Unstressful Our experience at Criswell was professional, informative and straightforward. Our salesperson knew the features of the car and could explain with eas Our experience at Criswell was professional, informative and straightforward. Our salesperson knew the features of the car and could explain with ease. Purchase experience was uncomplicated and upfront. Kevin was responsive to email inquiries and had information available when meeting was scheduled. This kept time spent in dealership to a minimum and was much appreciated. Andy Russo was efficient and pleasant to work with in the completion of the sale. More
perfect first car purchase experience I came in a few months ago and that's when I first met Luis Patino and I told him I was looking to purchase but in May . A few months pass and when I I came in a few months ago and that's when I first met Luis Patino and I told him I was looking to purchase but in May . A few months pass and when I come in he still remembers me . Pretty impressive considering all the clientel. He was kind enough to work with me and my situation and get me the perfect car . Friendly, professional and fast . Highly recommend Luis and look forward to purchasing from him in the near future . Also loved working with Jessica Baum . She was great and got me everything I needed . More
Woderfull Sales Person I entered the dealers Saturday morning to get an oil change for my CRV. after a few minutes I encountered Victor Castro. This man was Friendly. knowle I entered the dealers Saturday morning to get an oil change for my CRV. after a few minutes I encountered Victor Castro. This man was Friendly. knowledgeable and professional. Now I have a new friend and a new Pilot. More
My Accord lx purchase Kwame is an excellent sales person with very high professional skills. He is knowledgeable of the car specifics, very pleasant person, and with no sur Kwame is an excellent sales person with very high professional skills. He is knowledgeable of the car specifics, very pleasant person, and with no surprises. He made my car purchase process very smooth and easy. I will highly recommend him to my friends for a car purchase. My experience in financing my car with Andy Russo was excellent. Andy made the process with smooth and he is a very good sales man too. I am very satisfied and happy with my experience at Criswell More