
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Worst buying experience Worst attempted buying experience of my life, and I've purchased at least 10 vehicles. How this dealership survives is beyond me. Salesperson lied Worst attempted buying experience of my life, and I've purchased at least 10 vehicles. How this dealership survives is beyond me. Salesperson lied to get us in the door, stating they could get a particular model and color. Went through all the paperwork, only to be told at the VERY end, after 2+ hours, that they may not be able to get that one and to go back home and wait for a call. Called back and was given a horribly made up excuse why they couldn't get the vehicle. Wondered why the salesperson was trying to talk us into something different the entire time - well, that's because they didn't even have what he told us. Was told I'd get a call back by a manager - as expected, never happened. Tried to call to speak to a sales manager, went into voicemail every time. What an absolutely horrible, dishonest experience. More
Excellent experience with Mazen Muhtaseb It was a great experience doing business with Mazen, who worked hard for us to get a great deal for an Odyssey. I highly recommend him. It was a great experience doing business with Mazen, who worked hard for us to get a great deal for an Odyssey. I highly recommend him. More
Great experience with sales " Mazen Muhtaseb " I have been in many dealer…Criswell is the best. Mazen Muhtaseb was so nice and professional sale man. I will absolutely recomend him to my family an I have been in many dealer…Criswell is the best. Mazen Muhtaseb was so nice and professional sale man. I will absolutely recomend him to my family and friends. More
Great experience buying my first car It was a warm and welcome experience to buy my first car from Criswell Honda. I appreciated the great service I got from Eric Konan and Jessica Baum. It was a warm and welcome experience to buy my first car from Criswell Honda. I appreciated the great service I got from Eric Konan and Jessica Baum. I won't regret choosing them as my dealership and team. More
Great Experience We knew we wanted a new Honda, and Criswell was a great choice. Mazen respected our time and worked quickly so we could pick up our son at day care on We knew we wanted a new Honda, and Criswell was a great choice. Mazen respected our time and worked quickly so we could pick up our son at day care on time. We plan to use the service center for all our car maintenance, and so far we have had a great experience there. They installed some additional features on the car shortly after we purchased it, and helped fix a vibration issue we were having immediately. We love our new car! More
Very Happy I Went to Criswell I just leased a Honda Accord through Mr. Mazen Muhtaseb. Mazen was courteous, professional and a delight to work with. I got the car I wanted for the I just leased a Honda Accord through Mr. Mazen Muhtaseb. Mazen was courteous, professional and a delight to work with. I got the car I wanted for the price I wanted. The entire experience, including finance, was efficient and pleasant, almost too smooth. I read all the previous reviews on Mazen, before contacting him… they all proved to be “spot on”. More
"Great experience with sales, okay experience with finance Yanet Lopez was a kind, professional, and knowledgeable saleswoman. She went out of her to way to make the buying experience an easy one for me and my Yanet Lopez was a kind, professional, and knowledgeable saleswoman. She went out of her to way to make the buying experience an easy one for me and my family. I highly recommend her services! I wish that the finance department had been more upfront regarding rates and what was the lowest rate they could give me as I had to haggle this a bit. Overall though, Jim Walker was friendly and got the job done. More
Exceptional experience I have recently leased a CRV with Kevin, he's a rare find in the car industry. Its amazing how attentive he had been. He found everything that I wante I have recently leased a CRV with Kevin, he's a rare find in the car industry. Its amazing how attentive he had been. He found everything that I wanted in a vehicle. My husband and I are ore than pleased. More
Dealership We used this dealership before back in 2011 and our salesman was Dominique Vattuone, he is a very good salesman and a very nice person. He knows his We used this dealership before back in 2011 and our salesman was Dominique Vattuone, he is a very good salesman and a very nice person. He knows his cars and is an assest to Honda. The one thing we like about this dealership is that you don't feel pressure to buy and they are willing to come down on the price of the car. Thank you for a good car buying experience. More
A happiest buisness deal I WOULD EXPRESS MY SINCERE THANKS TO Mr MAZEN MUHTASEB FOR HIS GREAT EFFORTS IN GIVING US A GOOD DEAL IN THE PURCHASE OF A 2015 HONDA PILOT BY MEDIA I WOULD EXPRESS MY SINCERE THANKS TO Mr MAZEN MUHTASEB FOR HIS GREAT EFFORTS IN GIVING US A GOOD DEAL IN THE PURCHASE OF A 2015 HONDA PILOT BY MEDIATING WITH THE MANAGER AND THE CUSTOMER FOR A REASONABLE PRICE. MOREOVER THE PROCESS OF ALL THE TRANSACTIONS WAS SO QUICK . THANKS TO CRRISSWELL HONDA FOR THEIR SERVICES RENDERED TO US. MAY GOD BLESS THE MANAGER AND EMPLOYES OF CRISSWELL HONDA AND A HAPPY NEW YEAR. More