
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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As I've said before, working with Stacy for the last seven years has been a pure pleasure. The service is great and the employee's that I have met, make Criswell Honda an exceptional Dealership. seven years has been a pure pleasure. The service is great and the employee's that I have met, make Criswell Honda an exceptional Dealership. More
As a first time buyer I was very nervous when I arrived at honda. Jae Lim was patient, giving me all of the information that I needed. He was very informative and explained all of the different options tha at honda. Jae Lim was patient, giving me all of the information that I needed. He was very informative and explained all of the different options that I had! He let me drive as many cars that I wanted in order to make sure that I was confident in my decision! I am so happy with my new purchase and will be coming back to Jae again in the future when it is time for another car. More
This dealer has the best employees that any dealer can have. The top sales rep in my opinion is Dominique Vattuone. As soon as you step in he makes you feel right at home and makes you feel like you are f have. The top sales rep in my opinion is Dominique Vattuone. As soon as you step in he makes you feel right at home and makes you feel like you are family. My experience was the best I've received in the two times i have purchased a car. This is my first Honda and I'm loving it. Also Jessica Baum, what can i say she worked with me and my family to get the best price and made the process so easy and explained every little thing with detail and helped us understand what we were getting and how everything worked. I love this place and if GOD let's i hope to keep on buying from this dealer and with the two wonderful employees that made the experience one to not forget. I will absolutely recommend this dealer and Dominique and Jessica to all the people i talk to. If possible if their bosses are reading this review give them a bonus because in my book they are the best!!!!! More
Good customer service and friendly. They provided me with all information regarding the options available and matched my needs. They also ensured I got my finance as I needed all information regarding the options available and matched my needs. They also ensured I got my finance as I needed More
The buying experience went very smoothly and wasn't dominated by price discussions or gimmicks. We entered the dealership predicated upon their personal contact and professionalism leading up to the p dominated by price discussions or gimmicks. We entered the dealership predicated upon their personal contact and professionalism leading up to the procurement. The best part of the buying process was working with the sales member, David Ki. Although we definitely expressed interest prior to walking through the door of the dealership, he still was diligent in conveying all of the outstanding benefits of the vehicle we were buying and took the time to go over everything. His thoroughness was impressive and made the entire experience more pleasurable. Since I work in negotiations for my job it was relieving to see that they were willing to honor the deal that was initially presented and ensure that we got the exact color of the vehicle we wanted. The rates on the financial section were very impressive as well and the expedient and professional manner that Mr. Azari handled our personal choice, after his own due diligence, to not pursue any extended warranties was very impressive and welcome. Mr. Ki really made the entire experience much better than I expected and once we are ready to procure a second vehicle I would have no reservations to go back to Criswell Honda. The only constructive criticism I can provide would be to ensure that on offers the details of any manufacturer discounts is more readily accessible. More
We were referred to Dominique Vattuone by a neighbor. From the moment we started working with Dominique, he treated us like family. We purchased a new Honda Civic and could not be happier with the serv From the moment we started working with Dominique, he treated us like family. We purchased a new Honda Civic and could not be happier with the service we received from him. He made sure all of our needs were met. I have already referred him to several other friends looking for new cars. We will definitely see Dominique for our next purchase. More
I had heard of Criswell Honda of Germantown from various friends and coworkers and I was able to confirm all good things were true when I purchased my new Honda less than one week ago. About 2 weeks ago, my friends and coworkers and I was able to confirm all good things were true when I purchased my new Honda less than one week ago. About 2 weeks ago, my sister and I were nearby and decided to swing by this dealership simply to get some info on a new car. I was just curious to know my options to upgrade from my 2011 Honda Civic to either a newer Civic or to an Accord. When I walked in the dealership, we were greeted by Sales Consultant Dominique Vattuone. He is a very knowledgeable and professional gentleman. He took the time to learn and understand what I was looking for. He was never pushy nor was he the type of salesman we all run away from. Later that week, I came back to the dealership to test drive the vehicle with the options I wanted. Dominique and his manager Esteban Mesa worked together to learn about my needs and offered a competitive price for the car and options I selected. The numbers presented fit within my budget so it was all good to go from there. Also, I chose to finance my car loan with Honda as their interest rate was competitive and offered good incentives as well. Overall the financing process ran smoothly and was very well managed by Finance Specialist Sean Egnew. I think it took about 30 minutes to get all the paperwork signed and done. Finally, Domique escorted me to my new vehicle and, even though it was passed the dealership’s closing time, he was still very patient to show me the car again, especially so I know where the key buttons are located so I may drive my new vehicle home safe. Overall, I had a great experience doing business with the staff at this dealership. In today’s environment, it is very hard to find a good and honest people. Therefore, I appreciate good customer service and I will certainly come back to work with this dealership for my future vehicle purchases and will make sure to refer Dominique to all my friends and family for his outstanding service. More
We had a wonderful experience with Criswell Honda. We were able to walk out with the car we wanted and a great price. Everyone we worked with was extremely helpful and friendly. We went to several diff were able to walk out with the car we wanted and a great price. Everyone we worked with was extremely helpful and friendly. We went to several different Honda dealerships in the area and Criswell by far had the best customer service and was able to match the best price. Would definitely recommend coming here to purchase a new car. More
I just visited Criswell Honda at Germantown last Saturday. It was great experience working with them. They are friendly, patient and no pressured. If you want to have your Honda, this is the place I Saturday. It was great experience working with them. They are friendly, patient and no pressured. If you want to have your Honda, this is the place I recommend. More