Criswell Honda

They are very friendly and easy to work with. All information was clear and easy to understand. Prices were discussed before any work started. Time schedules stated were accurate. I'm very happy to s information was clear and easy to understand. Prices were discussed before any work started. Time schedules stated were accurate. I'm very happy to see the same faces when I go into service knowing I will get great help every time. More

Victor Castro is our go-to sales rep. He is not pushy and always goes through the options for us with ease and clarity. We have purchased 3 cars from him and are looking for a fourth. Most likely going the u always goes through the options for us with ease and clarity. We have purchased 3 cars from him and are looking for a fourth. Most likely going the used route this time. He is patient and helpful. Gets his hands tied with management at times which is hard when you are a valuable customer they should want to please but we always stick with them only because of Victor. We have shopped around but they still manage to give us the best deal. We have referred many of our friends to Victor Castro specifically because we trust him. More

Sincere and open attitude of Suvin gave us a feeling of protection of the customer. We gradually came through all details of our purchase and he helped us to find the most profitable options for our old c protection of the customer. We gradually came through all details of our purchase and he helped us to find the most profitable options for our old car, and suggested the most attractive options of the new one. Would be thinking of him when it comes to buy a next car. More

Victor is a true professional who will not waste your time and has consistently provided excellent advice and service. He is always my first stop when buying a new car. time and has consistently provided excellent advice and service. He is always my first stop when buying a new car. More

We have talked with Victor Castro in the past and have always found him to be one of the most knowledgeable salesman we have worked with. We have bought two cars from him and he has always been very hard always found him to be one of the most knowledgeable salesman we have worked with. We have bought two cars from him and he has always been very hard working, honest, friendly and straight forward. We will continue to deal with Victor in the future and would recommend him without question. More

I took my car into Criswell Honda for service that another company had recommended I needed. After seeing all of the good reviews & asking around, I decided to take my Nissan Maxima there to see what another company had recommended I needed. After seeing all of the good reviews & asking around, I decided to take my Nissan Maxima there to see what there recommendations were. They were very truthful, courteous & helpful in making me understand exactly what I needed to have done NOW (since I was on a strict budget) & what could wait to be done later when I saved up a little more money which ended up being CHEAPER & LESS than the other company had recommended. A very nice gentleman, Lester Abel, helped me figure out my options since I was having such a hard time understanding. He definitely is a asset to Criswell! I had the pure pleasure of running into a younger gentleman named Anthony, he was very polite & respectful. Got my car for me & even helped me into it, since I am handicapped. You don't get person-to-person service anymore & Criswell has done an excellent job with training there employee's. I will take my car there for ALL repairs from now on. Thank you & keep up the good work!!! More

Was told our Pilot needed all new brakes and possibly rotors as well. Was qouted $1580 for all 4 pads and rotors. Took it to our trusted local mechanic and the entire job was done for $561.00 Using Cr rotors as well. Was qouted $1580 for all 4 pads and rotors. Took it to our trusted local mechanic and the entire job was done for $561.00 Using Criswell would of cost an extra $1,000. Also was told a brake flush and power steering flush was "recommended", each costing $190. My mechanic said neither was necessary More

The gentleman (I believe his name was Anthony) that pulled my car around was very polite and respectful! Mr. Abel followed up with me on the status of my car throughout the day. He reviewed the repai pulled my car around was very polite and respectful! Mr. Abel followed up with me on the status of my car throughout the day. He reviewed the repairs needed and explained the cost for each repair. I appreciated this transparency. I will definitely go back again and will recommend Criswell Honda to other people. More

My car 'died' and was towed to your service dept. Theik Aung has been my main contact with Honda since I purchased a car in 2003, When he changed locations, so did I. I always felt he has done the be Theik Aung has been my main contact with Honda since I purchased a car in 2003, When he changed locations, so did I. I always felt he has done the best he can for me. Jaime checked the current problem and informed me I probably needed a new engine. Oh no! Well, it did have 169,000 miles on it. I didn't make a decision immediately and Jaime was OK with that. I decided to try and buy a new car because in the end, even when repaired, it was still 10 years old. Mr. Castro was very adept at finding a car on your lot that fit my needs and was very patient with me. We spent several hours together and I never felt rushed. He gave me a tour of your service dept even though I have gotten service there before. Mr. Azari was very professional and friendly and went out of his way to reassure me that things would be worked out financially. Then, Mr. Castro helped me empty out my car which was 'loaded' with stuff and transfer it to the new one. I came to realize that I bought the same car I bought 10 years ago! Same color and model excepts there are new technologies to get used to. My 03 was the first car that I picked out for myself. I guess I still really love it. I feel reassured, that the warranty I purchased will give me security in knowing that any major repairs will be taken care of. That means a lot to me. I always tell my sons who are mustang fans that 'I love my Honda'. I already feel that way with my new car. Thanks so much. More

We wanted a scarce black 2013 Accord. Other nearby dealers tried to steer us to other colors, were not forthcoming with price, and routinely load their cars down with expensive & unwanted dealer-insta dealers tried to steer us to other colors, were not forthcoming with price, and routinely load their cars down with expensive & unwanted dealer-installed options (decals, nitrogen inflated tires). Criswell with Dominique Vattuone was a breath of fresh air. Excellent price quoted up front, and willing to get us the car we wanted. We were grateful to be treated with respect. Criswell seems to have a different business model than others: earn business with good service and value, rather than bullying customers into buying something they don't want. More