
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I visited on Monday and met with Amine about purchasing a new Honda. He was very friendly, and made me comfortable with no pressure to purchase. I also shared that I didn't have great credit and he said not new Honda. He was very friendly, and made me comfortable with no pressure to purchase. I also shared that I didn't have great credit and he said not to worry, they work with everyone. I returned on Wednesday and met Suvin. He was also friendly and patient! He was knowledgeable about everything to do with the car and could easily explain it to me as someone who doesn't know anything about cars. Suvin took me on a test drive, and I was ready to buy. Again, no pressure and honesty about my credit and how to make the deal happen. Suvin really worked hard for me to get the car I wanted at the price I can afford. I also wanted to mention Mahaman who was very friendly and helpful in explaining the paperwork to me. And all three gentlemen were there until 11pm helping me, complete with a tutorial on how to use my car's features. This is my first Honda. I am the proud owner of the 2013 Cr-v. I will definitely recommend this team to anyone looking for a Honda and look forward to doing business with them again! More
Phil Kmiec is an outstanding professional who took exceptional customer care for us from the minute we walked into Criswell Honda to the time we completed our car purchase. He shows an acute knowled exceptional customer care for us from the minute we walked into Criswell Honda to the time we completed our car purchase. He shows an acute knowledge on the Honda cars and innovations which reflect his years of experience, talent and expertise that greatly contributed to my decision to purchase a Honda. His steadfast commitment to his clients is evident in his attention to the details during the purchase and in following up with us even after the purchase. It would be hard to purchase another Honda unless Phil Kmiec would be there to guide us through it all. We applaud Phil Kmiec for his outstanding customer service, knowledge, experience and steadfast commitment to us throughout the purchase. It is evident that Phil Kmiec is a golden asset to the success and reputation of Criswell Honda and we would recommend all of our family and colleagues to Phil at Criswell Honda. More
I reached out to Suvin as I'd worked with him on my previous lease. When I came in, he got me exactly what I wanted. Then, even when my requirements changed midstream, he was flexible, understood wha previous lease. When I came in, he got me exactly what I wanted. Then, even when my requirements changed midstream, he was flexible, understood what I was looking for and was very responsive to my revised plan. And, again, he gave me what I wanted. This is my third car at Criswell, the second one with Suvin and I'm extremely pleased with the attention to my needs and wants and the way in which I'm treated. A great experience all around. Thanks Suvin! More
I had a very pleasent experience with Yanet and David. They helped me and and my wife get out of our aging Chevy and into a brand new CR-V! They were quite reasonable with the price and did not pressure u They helped me and and my wife get out of our aging Chevy and into a brand new CR-V! They were quite reasonable with the price and did not pressure us into the sale. Thanks! More
Victor Castro, our sales associate, was tremendously helpful. He not only has a command of the products, features and costs but he is very personable. He was friendly, informative, considerate and profe helpful. He not only has a command of the products, features and costs but he is very personable. He was friendly, informative, considerate and professional. He has now sold cars to both my wife and me. I would not consider going anywhere else for a Honda. More
Ms. Mayne was very helpful and attentive, and friendly. She was very respectful. She took her time to help us, even though we came in towards the end of the day. She also helped us when talking to my auto She was very respectful. She took her time to help us, even though we came in towards the end of the day. She also helped us when talking to my auto insurance provider. It was a very great experience. More
Amine Radwane gave to us an excellent service. He explained clearly all the options we have. He made certain we know about the alternatives, the cost and the advantages. Amine did great during the ex explained clearly all the options we have. He made certain we know about the alternatives, the cost and the advantages. Amine did great during the explanation of how we can do the transaction including the pros and cons. Amine went over the finance options, the model options, etc. I will recommend Crisswell Honda and Amine Radwane. When we were with Victor Azari, the experience did not change. The service was excellent. He did a good job expediting the process without diminishing the quality of it. More
This past Friday, my wife and I found ourselves, once again, at Criswell Honda. Two years ago, Ken Lamb helped set us up with a Honda CR-V. We were so impressed with his professionalism, courtesy, and again, at Criswell Honda. Two years ago, Ken Lamb helped set us up with a Honda CR-V. We were so impressed with his professionalism, courtesy, and true customer care, that we were back to upgrade to a bigger car (for our growing family). This time, we were hunting for a used Honda Pilot. Ken was able to find us the perfect vehicle that met our every need. He then walked us over to the finance department, where we had the pleasure of working with Victor Azari. Victor worked diligently (and within our down-payment budget) to find a way to keep our monthly payments as low as possible. He even found a way for us to keep the wrap-around extended Honda coverage. Victor was patient and extremely helpful as we worked through our financing. Thank you SO much to the staff at Criswell Honda. You should be proud of how smooth an operation you run and how well as a team you all work. -Tom and Patty Stott More
Our initial contact with Criswell was through the ConsumerReports Car Buying program, and I was immediately impressed by Andy Russo's responsiveness. It certainly helped that Criswell's quote for th ConsumerReports Car Buying program, and I was immediately impressed by Andy Russo's responsiveness. It certainly helped that Criswell's quote for the 2013 Honda Odyssey was the lowest in the Metro DC area, but Andy sealed the deal for us. There was no pressure to purchase instantly, and he was understanding of the need to get the best price for the Odyssey as well as for the trade-in of our existing car. Although we had been in email discussions with at least five other dealers, and a couple much closer to home offered to match Criswell's price, I felt it important that Andy at Criswell be given the first opportunity to win our business. He was very professional and had detaled knowledge about the many features of the Odyssey. He even sync'ed my wife's phone as part of the test drive process. Andy understood and was able to meet our demands on the trade-in, and the purchase was official. I would not hesitate to recommend Criswell Honda in general, and Andy Russo in particular to any of my family or friends. More
Suvin was sooo great. He worked a deal for me to get the Accord I wanted with the paymet I needed. I went to two other dealerships and they couldn't get the deal I needed. I will never ho anywhere else to Accord I wanted with the paymet I needed. I went to two other dealerships and they couldn't get the deal I needed. I will never ho anywhere else to buy a car. Suvin is the best. He is very professional , friendly, and honest. Thank you Suvin More