
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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good experience overall, pricing knowledge friendly are all good also transaction really quick. i really like the internet way to buy cars, really enjoy it. all good also transaction really quick. i really like the internet way to buy cars, really enjoy it. More
Service was great! Prices were good as well. No undue pressure by the salesman. They were very accommodating. Also, thanks to the the Honda Finance representative for being flexible enough to make cha pressure by the salesman. They were very accommodating. Also, thanks to the the Honda Finance representative for being flexible enough to make changes to the warranty/insurance extras 2 days after purchase. Would highly recommend this dealer and Suvin! More
Andy was great to work with! He was honest and traight forward and gave us a great deal! We will be returning to purchase our next car from Criswelll Honda and look forward to working with Andy Russo agai forward and gave us a great deal! We will be returning to purchase our next car from Criswelll Honda and look forward to working with Andy Russo again. More
We were very pleased with the service we received at Criswell Honda when we purchased our new CRV recently, and in particular with the patient, empathetic, knowledgeable assistance of Suvin Visawanathan Criswell Honda when we purchased our new CRV recently, and in particular with the patient, empathetic, knowledgeable assistance of Suvin Visawanathan, who is a real star. Suvin's low-key, friendly approach was invaluable in helping us reach our decision. Moreover, he worked very closely with us over several days to explore and identify the best financing options. It was a refreshing change from the high-pressure sales techniques used by many dealers. Our overall experience with Criswell was superb in almost every aspect. The only exception to this concerned the actual purchase process, which was hampered by recently adopted software for filling out and printing all of the paperwork required for the purchase. Copies had to be printed and reprinted and information that needed to be changed on the forms could not be done easily. This slowed down the process considerably, much to the frustration of ourselves and the hard-working financial officer. To me, it seemed that a decision to utilize a system with more bells and whistles may have had the opposite intended effect in that it is more labor intensive to work with than the system it replaced. More
Dominique's professionalism and courtesy make him a pleasure to work with. He went out of his way to make buying our Honda Civic a truely pleasurable experience. pleasure to work with. He went out of his way to make buying our Honda Civic a truely pleasurable experience. More
I don't like to write much but I only wanted to tell you that you did an awesome job in getting thru my trade in and purchase of my new crv. thank you so much that you did an awesome job in getting thru my trade in and purchase of my new crv. thank you so much More
Everyone was very nice. The work areas were very clean and the waiting area was clean and comfortable. The turnaround time was great - same day! and the waiting area was clean and comfortable. The turnaround time was great - same day! More
The experience of purchasing a new Honda CR-V from Criswell Honda was an overall great experience. Andy Russo was our sales associate and went beyond the call of duty in answering my questions as wel Criswell Honda was an overall great experience. Andy Russo was our sales associate and went beyond the call of duty in answering my questions as well as providing invaluable insight into the navigation system that was featured in the car. He spent over an hour tutoring me in the system and even called XM radio to initiate my 3 month trial. The business manager, Mahaman Kolo, was infinitely patient when processing the financing and all necessary paperwork. He was a pleasure to work with and eased the stress of the registration, financing, etc. More
Very knowledgeable, friendly and patience with customers.suvin took his time and showed us all the available choices. Even we went when they were closing. customers.suvin took his time and showed us all the available choices. Even we went when they were closing. More