
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,003 reviews
Just coming off from several Honda dealers, I was tired and exhausted from negociating; when I came to Criswell Honda for the 3rd time, I met Suvin who is very laid back, friendly, and informative. His pe and exhausted from negociating; when I came to Criswell Honda for the 3rd time, I met Suvin who is very laid back, friendly, and informative. His personality makes me come to the final decision of buying very quickly. I was able to buy my brand new Honda Odyssey 2013 on 12/11/2012 with very reasonable price. I would highly recommend buying cars from Suvin. More
Dominique is an asset to Criswell Honda. He is a professinal with great customer service skills and he has in depth knowledge of Honda Vehicles. Dominique treated us with respect and helped us selec professinal with great customer service skills and he has in depth knowledge of Honda Vehicles. Dominique treated us with respect and helped us select the right vehicle and made the whole car buying process extremely easy. I must say that all of the dealership staff we met were pleasant and helpful. I will continue to buy from Dominique and Criswell Honda and I encourage everyone reading this review to shop at Criswell Honda for superior service and the best inventory in metropolitan area. More
I have purchased several cars in my lifetime but I must say that dealing with Mr. Vattuone on the purchase of my Honda was by far the best one yet. Mr. Vattuone was very informative, pleasant and very tru say that dealing with Mr. Vattuone on the purchase of my Honda was by far the best one yet. Mr. Vattuone was very informative, pleasant and very trustworthy. He made it a stress-free experience for me and I would recommend him to all my friends and family. More
We purchased our 2013 Honda CRV EXL through Signal Financial Federal Credit Union's car buying service; therefore, we did not have to go directly to the dealership. Apparently, Criswell is one of the Financial Federal Credit Union's car buying service; therefore, we did not have to go directly to the dealership. Apparently, Criswell is one of the dealerships that they have been doing business with for a long time. If Victor Castro is an example of the kind of customer service that we will receive, then I would definitely recommend the dealership and Victor to others and I would definitely become a repeat customer. More
Our service was exceptional. Andi had patience and made us feel as though we were his only priority. He listened and also shared information to make sure we were throughly informed before we made a decisi us feel as though we were his only priority. He listened and also shared information to make sure we were throughly informed before we made a decision. He encouraged us driving the Honda's and when we purchased he took the time to teach us how to work the car! We were told to come back in with any questions. None too small! More
Ken was friendly and considerate from the start. He worked with us to get our needs met and always kept us feeling taken care of and in the loop. He is a pleasure to work with and a credit to Criswell. worked with us to get our needs met and always kept us feeling taken care of and in the loop. He is a pleasure to work with and a credit to Criswell. More
This was a very painless express. Yanet Lopez was very nice, professional and attentive to our needs. Esteban Mesa was also very nice and professional. He listened to our request and met our request. Jes nice, professional and attentive to our needs. Esteban Mesa was also very nice and professional. He listened to our request and met our request. Jessica Baum was professional and answered all the questions I had. Will definitely return to this dealership and ask to work with the same people. More
I recently bought a new Civic from Criswell Honda and my dealings with Kwame Odum were extremely good. Kwame gave me a quote through email and then we closed the deal quickly at the dealership. Kwame knew t dealings with Kwame Odum were extremely good. Kwame gave me a quote through email and then we closed the deal quickly at the dealership. Kwame knew the product and was quick to respond to all my needs. I have dealt with thousands of salesmen (through my job) and Kwame would rank up with the top as far as friendliness and thoroughness. Thank you, Kwame. More
Suvin is a very knowledgable salesman and took the time with me to explain details I didn't understand. Being a woman and walking into a dealership alone, some salesmen will take advantage of that but Suv with me to explain details I didn't understand. Being a woman and walking into a dealership alone, some salesmen will take advantage of that but Suvin came across very honest and got me the best deal possible. I would definitely use this dealership again and only deal with Suvin as he made me feel very comfortable, and advised me as to my purchase. More
Suvin is a wonderful sales representative. He is very patient, respectful, and knowledgeable. Most importantly, he is not pushy at all! We felt very much at ease throughout the entire process. Suvin w patient, respectful, and knowledgeable. Most importantly, he is not pushy at all! We felt very much at ease throughout the entire process. Suvin was able to answer all of my questions, made me feel comfortable about my purchase, and was very accommodating to meet my needs as a first car buyer! He made sure to follow up with me after I bought the car, and genuinely cared about how I felt about my recent purchase. We will be going back soon to get a second car for my family and are very glad to have such a caring person to work with. He went above and beyond my expectations, and I really appreciate his hard work and dedication to making me happy with my first new car! I highly recommend him and his services to anyone looking to purchase! More