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Criswell Honda

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.7
3,031 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,031 reviews

September 20, 2025

Do not buy or lease from the Criswell Honda branch without thoroughly researching the price. They will rob you in the name of tariffs. The entire staff is trained to do this. Try a different Honda Dea More

by Arsalandb
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
ANDREW WHO OWNS BMW M5
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Sep 21, 2025 -

Criswell Honda responded

We appreciate your feedback and are sorry to see you did not have a positive experience at our dealership. If we can be of assistance with any future automotive needs, please give us a call or stop by.

September 17, 2025

I had an amazing experience with Rodrigo! He is an amazing salesman. He made sure I understood the entire process. He is kind, efficient, and an overall amazing professional. He has made this More

by Dalisis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Zambrana Ortiz
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Sep 21, 2025 -

Criswell Honda responded

We're happy to see you enjoyed a wonderful car buying event while working with our friendly and professional staff. We hope you enjoy your new vehicle and welcome you to reach out if we can be of service to you in the future.

September 17, 2025

Rodrigo Ortiz car sale man and finance team was so friendly and kind and fast and professional. More

by Gracias a Dios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Zambrana Ortiz
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Sep 21, 2025 -

Criswell Honda responded

Thank you for sharing this positive feedback! It's great to know you were pleased with your vehicle buying experience at Criswell.

September 15, 2025

Tony helped us to identify the car we exactly needed! We truly appreciate his personal, warming characteristics and knowledgeable professional services. More

by xuehuaxu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Criswell Honda responded

It's great to see you found the perfect vehicle to fit your needs and your budget! We appreciate these kind comments and look forward to the next opportunity to work with you here at Criswell.

September 06, 2025

Professional, attentive to detail, answered all my questions satisfactory and helped me get the right vehicle that I needed for my daily use. More

by Mpalyne02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania Joya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2025 -

Criswell Honda responded

Our friendly and knowledgeable team is always happy to help with any of your automotive needs. Don't hesitate to reach out with any additional questions.

August 28, 2025

Rodrigo is knowledgeable, trustworthy, personable. Dealership has highly responsive customer service team. Very satisfied customer. More

by TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Williams, Manager. Several techs in customer service. , Rodrigo Zambrana Ortiz
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Aug 29, 2025 -

Criswell Honda responded

We're happy to hear you were pleased with your recent experience at Criswell! We value the opportunity to work with you and hope to be of service to you in the future.

August 19, 2025

This dealership was very professional and had lots of options of vehicles to choose from. Everything was easy to figure out and everyone was nice More

by amayaroeder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Criswell Honda responded

Thanks for choosing Criswell! We are happy to see you were pleased with our wide selection of vehicles and excellent customer service. Don't hesitate to reach out if we can be of service to you in the future!

August 16, 2025

I love how Tesfa was patient and did not pressure me at all. He showed me several cars that fit my interest. He’s easy going and I enjoyed our test drives together. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Tesfa Deribew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2025 -

Criswell Honda responded

We're happy to see you enjoyed a simple and stress free car buying experience at Criswell Honda! We appreciate this positive feedback and hope you enjoy your new vehicle.

August 07, 2025

Great location, lots of choices. Rodrigo, was really kind to work with. We didn’t feel pressure and took our time in deciding and selecting the right car. More

by Sverma71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Zambrana Ortiz
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Aug 08, 2025 -

Criswell Honda responded

It's great to know you were impressed with our location and great selection of vehicles. Thanks for sharing this positive feedback about your recent car buying experience at Criswell!

July 31, 2025

Rodrigo was amazing he handle everything and made it simple quick transaction. This is my second car I buy at this dealership. More

by paulmartinez1970
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Zambrana Ortiz
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Jul 31, 2025 -

Criswell Honda responded

Thank you for sharing this great review with us! We are happy to see you were pleased with your recent car buying experience. We value your business and look forward to the next opportunity to work with you here at Criswell.

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