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Criswell Honda

Germantown, MD

4.8
2,924 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,924 reviews

April 22, 2024

Excellent service from Miguel. He was super nice, kind, and helpful! I wasn't sure which car to buy but Miguel helped me a lot throughout the whole process answering all my questio More

by nataliagiron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Criswell Honda responded

Congratulations on your purchase! We're happy to see you enjoyed a simple and seamless car buying event at Criswell. Don't hesitate to reach out if we can be of further assistance.

April 21, 2024

Great experience! ! Did not know I was buying a car until I started signing all the papers. Michael Caudillo helped me a lot and made me feel comfortable purchasing my More

by Manyory Cartagena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Criswell Honda responded

Customer service is important to us so it's great to know you enjoyed an all-around outstanding car buying event at Criswell. We value the opportunity to work with you and welcome you to reach out if we can be of further assistance.

April 18, 2024

Great Service, Michael Caudillo did a great job since I walk in to the store he was always there to assist. More

by Fernando Leveron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Criswell Honda responded

Thanks for sharing this positive feedback! We hope to be of service to you in the future.

April 18, 2024

Excellent customer service! My salesperson, Jay was super friendly and knowledgeable! I highly recommend this dealership to buy your used or new car! More

by dgromero89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Criswell Honda responded

It's wonderful to know you enjoyed a simple and seamless car buying event at Criswell! We value your business and hope to be of service to you in the future.

April 18, 2024

Good employee. Sold me a great car and great customer service experience. I really feel blessed to have gotten by car here. More

by Apalmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Criswell Honda responded

We're happy to see we exceeded your expectations! Don't hesitate to reach out if we can help in any other way.

April 15, 2024

Perfect service and great customer service. When I walked in they made me feel like family More

by Schmidt.phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Criswell Honda responded

We're happy to see you were pleased with your experience at Criswell! We value your business and welcome you to reach out if we can be of further assistance.

April 15, 2024

From scheduling to purchase, the process was phenomenal, I was in and out in less than 3 hours. Got the deal I wanted and my first new car purchase at 62 years old. Very happy with Criswell Honda my salesma More

by Shah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brown
Apr 16, 2024 -

Criswell Honda responded

Thank you for choosing Criswell for this important purchase! We are happy to see you had a great experience and welcome you to reach out if we can be of further assistance.

April 13, 2024

After researching and visiting numerous dealerships, I am so happy we stopped at Criswell Honda in Germantown! From the moment my husband and I walked in, we were greeted with pure kindness and I knew from t More

by Yas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania Joya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brown
Apr 15, 2024 -

Criswell Honda responded

Thank you for choosing Criswell! We appreciate this wonderful review and hope you enjoy your new vehicle. Don't hesitate to give us a call or stop by if we can help in any other way.

April 11, 2024

Great dealership, nice and clean staff was super easy to talk to, and very attentive to my needs. I had a great experience overall Jay was super helpful and was very knowledgeable about any questions I had More

by LaurenHoskin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Criswell Honda responded

Thanks for choosing Criswell! It's great to see you enjoyed a wonderful car buying experience at our dealership. We value your business and hope to be of service to you in the future.

April 11, 2024

If i could give more then 5 stars i would. This was my first car purchase ever and Dominique made me feel like family once i walked in the dealership. I was very concerned and stressed once i More

by gabriela rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis. 5 stars!!!
Apr 11, 2024 -

Criswell Honda responded

It's wonderful to know that our team provided a simple and seamless car buying event from start to finish. We value the opportunity to work with you and hope you'll keep us in mind for any future automotive needs.