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Criswell Honda
Germantown, MD
3,039 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,039 reviews
July 16, 2025
Great nice people to talk too. ..explain a lot about the car you're buying...especially the payment...plus you're warranty...except no freebie...oppss my bad they gave us fre ..explain a lot about the car you're buying...especially the payment...plus you're warranty...except no freebie...oppss my bad they gave us free pen.. More
by Reyne
Employees Worked With
July 04, 2025
Great dealership with great customer service. Everyone was pleasant and happy to help. Quick services and no pressure. Highly recommend. Everyone was pleasant and happy to help. Quick services and no pressure. Highly recommend. More
by Jkarnes
Employees Worked With
June 30, 2025
Sean listened, was patient and helpful, and made buying my first car alone a comfortable experience! my first car alone a comfortable experience! More
by makenziestaylor
Employees Worked With
June 30, 2025
Hamza provided excellent service. Seamless purchase and extremely helpful. Would request Hamza again when buying another car. Seamless purchase and extremely helpful. Would request Hamza again when buying another car. More
by docclark123
Employees Worked With
June 19, 2025
He was so helpful and I really appreciate his patience, He worked hard to find the best way and the best car for me. Thank you Hamza He worked hard to find the best way and the best car for me. Thank you Hamza More
by Reza Zare dizajdizi
Employees Worked With
June 16, 2025
Edwin was incredibly patient and thorough, answering all my questions without making me feel rushed or uncomfortable. As a first-time buyer, I appreciated his clear explanations and genuine support. His pro my questions without making me feel rushed or uncomfortable. As a first-time buyer, I appreciated his clear explanations and genuine support. His professionalism and attentiveness made the process easy and confident. I would 10,000% recommend working with Edwin. More
by makenziestaylor
Employees Worked With
June 09, 2025
Came in for service and needed to buy my CR-V off the lease and Dominique came right over to take care of me. Was just wonderful to work with and made the process a breeze. I will definitely go back to D lease and Dominique came right over to take care of me. Was just wonderful to work with and made the process a breeze. I will definitely go back to Dom for my next car (I have only ever bought Honda and plan to stick with them!) More
by Dr.JaredBSmith
Employees Worked With
May 30, 2025
Sean was very friendly & helpful. He provided us with good service. We had a couple small issues, and he took care of them right away. I would like to also mention Tania in service He provided us with good service. We had a couple small issues, and he took care of them right away. I would like to also mention Tania in service department was great. She helped get my car in and out very quickly. More
by newandused
May 27, 2025
Sean is very considerate and has provided us with the best service available. He has put his time, knowledge and experience to guide my family through our best options, with patience and understanding. S best service available. He has put his time, knowledge and experience to guide my family through our best options, with patience and understanding. Sean, we thank you. We love our car! And this is our second time buying with Sean. More
by Elizabeth.etouke
