
Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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We had a very pleasant experience with our alpha Romeo Stelvio purchase. From the onset, it was a very relaxed experience, meeting James and taking vehicles for test drives. James was very patient and kno Stelvio purchase. From the onset, it was a very relaxed experience, meeting James and taking vehicles for test drives. James was very patient and knowledgeable. He was also ready and willing to look up information that he did not know the answer to. When we eventually agreed on a price, we were not put on there any time or commitment pressure. We are very happy with our purchase and the stress-free experience with James at Criswell. More
Bought a beautiful car from James Tan of Criswell Maserati. He made the buying process easy, luxurious and well-informed. Will only buy from James! Maserati. He made the buying process easy, luxurious and well-informed. Will only buy from James! More
Criswell gave us a great deal with minimal hassle. They were extremely professional and have adapted well to our current covid environment. They also have significantly more choices in inventory than other were extremely professional and have adapted well to our current covid environment. They also have significantly more choices in inventory than other Alfa dealers. Overall, it was a very pleasant car buying experience. More
Perfect experience at Criswell Alfa. I was initially looking at used Alfa QVs until Karifa quoted me a deal on a new one I couldn’t pass up. He gave me his direct cell and promptly answered my question looking at used Alfa QVs until Karifa quoted me a deal on a new one I couldn’t pass up. He gave me his direct cell and promptly answered my questions even when he was off on Thanksgiving day. He and everyone there were a pleasure to work with and made this my best car buying experience yet. If you’re in the market for an Alfa, Maserati, or anything else they have, don’t hesitate to give them a call! More
This was the best experience that I’ve ever had with purchasing a car! Mr. Karifa Mara really made everything so easy; and he managed to make it special by presenting my car with a bow :D Thank you for purchasing a car! Mr. Karifa Mara really made everything so easy; and he managed to make it special by presenting my car with a bow :D Thank you for your commitment to excellence in customer service! More
Alberto and the team at Criswell Maserati was great to work with! Even on his day off, Alberto was quick to reply, helpful and made buying our new Maserati Levante an easy experience. Alberto is very know work with! Even on his day off, Alberto was quick to reply, helpful and made buying our new Maserati Levante an easy experience. Alberto is very knowledgable and was always available to make the process efficient. Krystie made the transaction professional and quick (and even a bit fun!). We are thrilled with our new car! More
First let me say I have never in all the years of purchasing a vehicle been more pleased with the professionalism I received from the entire staff. Alberto Zamorano delivered world class service! I w purchasing a vehicle been more pleased with the professionalism I received from the entire staff. Alberto Zamorano delivered world class service! I will recommend Criswell Maserati to all of my friends. More
Outstanding !! Our first initial contact with Alberto was impressive to say the least. He even met me and my wife as we drove up with an umbrella for her. Compared to the other Maserati dealership was like n impressive to say the least. He even met me and my wife as we drove up with an umbrella for her. Compared to the other Maserati dealership was like night and day. I'm so fortunate to have walked away from that but to give Criswell a try. It made all the difference. Alberto takes pride in his personable skills. He is very honest and genuine and immediately puts you at ease. That makes all the difference when you are about to make a big life decision. He's was very informative and knowledgeable of the vehicle and made me quickly familiar. If I had any questions or concerns, he was always a call away. Krystie was also a huge factor and she was awesome !! My dreams came true thanks to these two individuals !! More
I had such an amazing experience purchasing my Alfa Romeo Stelvio TI! The customer service was impeccable. I called the dealership around closing hours on a Friday and was greeted by Karifa. The color combo Stelvio TI! The customer service was impeccable. I called the dealership around closing hours on a Friday and was greeted by Karifa. The color combo that I wanted was very hard to find. This dealership had only one of that model in stock! I booked an appointment for the next day and traveled from NY. Karifa was on time and was pleasant to work with. He kept me in the loop through out the entire process. He is very knowledgeable on his vehicles and was able to answer all my questions. He made my purchasing experience such an ease! Krystie, the business manager was also very pleasant to work with! She was able to break down everything to my understanding. The dealership took care of everything in house and I was able to drive my car back to NY same day. I would definitely recommend this dealership and will be keeping in touch. Thank you Karifa & Krystie! Both were phenomenal. More
Refreshingly pleasant, enjoyable experience working with James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a cha James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a chance to see and compare all the cars I was considering, answered all questions I had, and made the entire experience a breeze. By far the best car buying experience I have had. More