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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.6
1,058 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 1,058 reviews

October 04, 2025

The entire staff was very courteous and professional. Great Experience.Will definitely recommend this dealership More

by handaskh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Criswell Nissan responded

It's wonderful to know we've earned your recommendations! We value your business and sincerely appreciate your recommendations.

October 01, 2025

Bryan and the dealer manager made all the process real easy and comfortable for me as being a first time buyer, I would definitely recommend them anytime More

by Manuel Flores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Criswell Nissan responded

It's rewarding to know we earned your business and your recommendations! Don't hesitate to reach out with any additional questions. Our team is always happy to help!

October 01, 2025

Excellent service as always. Easy fix for a warranty item once they identified the issue. More

by nickchrobak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Criswell Nissan responded

We're happy to see we could really help you out! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

September 29, 2025

Great service! ! Pai did a great job at keeping me updated on what is needed on my vehicle. He is very knowledgeable and easy to work with. More

by KATYFORGANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
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Oct 02, 2025 -

Criswell Nissan responded

Thank you for taking the time to highlight the efforts of our staff . We value your business and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

September 29, 2025

The salespeople were knowledgeable and friendly. Our shopping experience was fast and extremely pleasant. Would buy another car from them again if I ever need to. More

by mquint16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie in finance
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Oct 02, 2025 -

Criswell Nissan responded

It's great to know you enjoyed an easy and efficient car buying event while working with our helpful staff. We appreciate the opportunity to work with you and welcome you to reach out if we can be of service to you in the future.

August 30, 2025

This dealership was clean and well maintained. The staff were all friendly and helpful in guiding us towards the right purchase for our needs. Enrique was very patient and knowledgeable. He took h More

by ccsaraisanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aashna Naveera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Criswell Nissan responded

It's great to know you enjoyed an easy and efficient car buying event while working with our helpful team. Please don't hesitate to reach out if we can be of further assistance.

August 27, 2025

Third time purchasing through the Criswell group, second pathfinder. Always a long process but friendly interactions and ultimately the deal was made. More

by mdhhoya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aragon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Criswell Nissan responded

We appreciate your continued patronage! Thank you for choosing Criswell and taking the time to share this positive feedback.

August 24, 2025

Bryan was a great sales representative and I was very happy with the service and I would recommend More

by cnicolass123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Criswell Nissan responded

We're happy to see you were pleased with your recent vehicle buying event at Criswell. Thanks again for highlighting the efforts of our staff and sharing your recommendations!

August 21, 2025

We love Criswell Nissan! Deuce and his team were amazing as always. Professional and they treat us like family! More

by JBAHRAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Criswell Nissan responded

Awesome! Thanks so much for sharing this wonderful review with us!

August 14, 2025

As always, the guys in the service department are always very helpful and friendly. The work is always done right. More

by DSHARER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
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Aug 15, 2025 -

Criswell Nissan responded

We're happy to hear you can rely on our top notch team to provide a standout service experience each time you bring your vehicle in for maintenance. We look forward to seeing you soon!

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