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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.6
1,073 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 1,073 reviews

November 13, 2025

Excellent Service department. Promptly greeted, stated my service needs, and they were taken care of in a timely manner. Payment was smooth and without incident. Thank you Cris More

by EJE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

Criswell Nissan responded

It's our goal to provide a simple and seamless service event, and it's wonderful to know you were completely satisfied with your recent experience. We value the opportunity to work with you and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

November 05, 2025

i recommend this Service Center to my friends and relatives. it was wary nice time in service center. More

by ALEKSANDRBELOPOLSKIY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Criswell Nissan responded

It's rewarding to know we earned both your business and your recommendations! Thanks again for choosing Criswell for your automotive needs. We look forward to seeing you soon!

November 03, 2025

Aashna and the team were very helpful in helping me purchase a car, it was a smooth process. More

by nitya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aashna Naveera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

Criswell Nissan responded

Customer satisfaction is important to us, and it's great to know you were pleased with your recent car buying experience at Criswell. Don't hesitate to reach out if we can be of service to you in the future!

October 31, 2025

Staff was communicative and professional. Our only gripe is that our bill was too expensive for what we got completed. More

by BREASIA PRODUCTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pai
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Nov 01, 2025 -

Criswell Nissan responded

Thanks for sharing this feedback. We appreciate the opportunity to work with you and encourage you to ask your advisor about any current specials when you schedule your next service appointment.

October 25, 2025

Great customer service listen to your needs and recommendations. Very quick and precise when helping you find a car. More

by STARTAVIAJBATTLE22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sainz
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Oct 27, 2025 -

Criswell Nissan responded

Thank you for taking the time to post this positive feedback! We value your business and welcome you to reach out if we can be of additional assistance!

October 24, 2025

Amazing service. I had a wonderful experience working with Bryan and Chris. I will definitely recommend Criswell to my friends. More

by amaralep1205
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sainz
Report | Print
Oct 25, 2025 -

Criswell Nissan responded

It's wonderful to know our friendly and knowledgeable staff earned your recommendations! Thanks again for choosing Criswell for your automotive needs. We welcome you to reach out if we can be of further assistance.

October 22, 2025

Good service. Good care dealer. vehicle Price is fair. But there is no vehicle service package to care for vehicle in 3 years or 5 years, compared to different dea More

by nguyen_n1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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Oct 25, 2025 -

Criswell Nissan responded

Thank you for sharing this high star rating! We appreciate your comments and hope to provide the service your vehicle needs to stay well maintained and in great running condition.

October 19, 2025

Fue rápido el servicio y excelente trabajo, el carro quedó como nuevo y todo muy limpio, volveré nuevamente a repetir el servicio. More

by Jesse Savinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Criswell Nissan responded

Thank you for sharing this high star rating! Don't hesitate to reach out if we can be of additional assistance.

October 19, 2025

Had a great experience working with Chris Collins and his staff. They made the car buying process easy and painless. Aashna was also very professional and great to go along on a test drive with. She was very More

by wfcollins64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aashna Naveera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Criswell Nissan responded

Thanks for taking the time to let us know how we are doing here at Criswell! We appreciate these kind comments and welcome you to reach out if we can be of additional assistance.

October 15, 2025

The guys were honestly, friendly, paying attention to details and helpful. Will recommend to my friends. More

by LOZITSKIY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Criswell Nissan responded

Thanks so much for sharing this positive review and your recommendations! We look forward to the next opportunity to work with you!

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