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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.6
1,095 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 1,095 reviews

January 18, 2026

The whole process was quick. Did not waste time, offered me pretty aggressive price, which worked for me. Overall great experience. More

by bahar.alam007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 15, 2026

Wayne is a Great sales guy and Ashanti helped work out a deal we were happy with I would recommend this Dealership. More

by bmartin17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 06, 2026

Great fast service. Quick turnaround. Everyone was polite. The only reason I am not giving a 5 start is because the first time I went to do an oil change, my car was was More

by Lucinymd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2026

Deuce and Pai take excellent care of my Nissan XTerra. They are always looking out for me and keeping repair costs to a reasonable expectation. A very loyal customer! Jeff Smith Germantown, MD More

by jeffrey.smith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deuce and Pai
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January 01, 2026

Met the price I was looking for, no hassles, quick turn around and no surprises. Thanks! More

by jamie72
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aashna Naveera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2025

Good service, they were very patient helping us to look at car that fill ours needs. More

by Diana Marcela Rondini
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aashna Naveera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2025

Very polite, timely and attentive. Sales department is good too. We like Nissan very much. Keep up the good work! More

by cdeadrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2025 -

Criswell Nissan responded

Thank you for taking the time to share this positive feedback! We appreciate the opportunity to work with you and look forward to your next visit with us.

December 14, 2025

They were great. Especially Chris and Eric.! I highly recommend!. Chris found the car I was looking for. Finance worked with me to figure out what was best for me. More

by Sharonbrenner65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Zhang
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Dec 19, 2025 -

Criswell Nissan responded

It's exciting to see you enjoyed an all around outstanding vehicle buying event while working with our team here at Criswell! We value your business and welcome you to reach out if we can be of further assistance.

December 12, 2025

Good customer service and good knowledge of my Nissan pathfinder. I appreciate Ami welcoming and professionalism More

by assanediakhoumpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ami Dewonou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2025 -

Criswell Nissan responded

Our skilled staff is here to help with all of your automotive needs, and we appreciate knowing you were satisfied with your recent experience here at Criswell. Don't hesitate to reach out if we can be of further assistance.

December 10, 2025

The oil change service was done professionally. It was within my expected length of time. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAI
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Dec 13, 2025 -

Criswell Nissan responded

It's great to know everything was completed quickly and to your satisfaction! Thanks for choosing Criswell for the routine maintenance your vehicle needs to stay well maintained. We look forward to seeing you soon!

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