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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.6
1,013 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 1,013 reviews

May 29, 2025

The service center did a great job fixing the break line on my Nissan Rogue. More

by PIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Criswell Nissan responded

We're happy to see we were able to really help you out! Don't hesitate to reach out if anything else comes up.

May 29, 2025

Working with Wayne was great and quickly got to a place to make a purchase work More

by nickchrobak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Criswell Nissan responded

It's great to see that you enjoyed an easy and efficient vehicle buying event while working with Wayne and Criswell. We value your business and look forward to working with you in the future.

May 28, 2025

I had a great experience at Griswell Nissan it is my second time purchasing a car from there I would not go anywhere else! I highly recommend my sales person Enrique Sotelo! He listened to my needs and More

by LVERNICK08
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Criswell Nissan responded

Our friendly and professional team is always happy to help with any of your automotive needs, and it's rewarding to know we earned your repeat business. Thank you for taking the time to let us know about your positive experience here at Criswell!

May 28, 2025

Tadashi Okino was great! He helped me get the car that I needed faster than I thought possible with a great deal and pricing! I will definitely recommend to my friends and fa More

by sandramichellebe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tadashi Okino
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May 29, 2025 -

Criswell Nissan responded

Thank you for choosing Criswell! We value your business and truly appreciate your recommendations.

May 26, 2025

Came for oil change, ended spending more w/o prior notification outside warranty. Otherwise okay More

by Vyapuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Criswell Nissan responded

Thank you for taking the time to share this feedback. We value your business and hope to be of service to you in the future.

May 25, 2025

Ez process , Great Saleman, Great Finance Advisor Very happy with the overall performance of the company More

by jaredsautoappraisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback! We value your business and hope to be of service to you in the future.

May 25, 2025

Excellent service and attention to detail. The sales manager was all over the deal working with Jonathan a new sales person. More

by ed.case53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Bedzigui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Criswell Nissan responded

We're happy to see you were pleased with your overall experience at Criswell! Don't hesitate to reach out if we can be of assistance with any of your future automotive needs.

May 25, 2025

Service got done on scheduled. Great service and clean facilities. I highly recommend this service center. More

by CARBBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

May 25, 2025

Griswold Nissan is very professional Service Department never have a problem when I come in. They wait on me immediately. Keep me informed of what’s going on and just really take good care of me. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Criswell Nissan responded

Thank you for sharing this positive feedback! We look forward to your next visit to Criswell!

May 25, 2025

very good staffs and service but need more Vale parking person available to accommodate after finish service vehicle More

by SUBBAYYAN44
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Al Ransome
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Criswell Nissan responded

We value the opportunity to work with you and appreciate you taking the time to share these comments with us. We hope your next visit with us meets your expectations. Thanks again for choosing Criswell!

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