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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.5
986 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 986 reviews

July 31, 2024

enrique was an amazing asset in my car buying process! he helped me look for the perfect car that i want as well as giving me the best offers ! More

by ronaldrsaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Criswell Nissan responded

Awesome! Our staff works hard to help you find the right vehicle at the right price, and we're thrilled to know you were pleased with your Criswell experience. Please give us a call or stop by if we can help with any of your other automotive needs.

July 28, 2024

Great job ladies. I appreciate all your hard work. You did a wonderful job. I will most definitely be recommending friends and family to your establishment. More

by llachonda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira, Elizabeth Velasquez
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Jul 29, 2024 -

Criswell Nissan responded

Our goal is to offer a standout sales event, and it's rewarding to know you were pleased with your experience. We welcome you to reach out if we can help in any other way and truly appreciate your recommendations.

July 26, 2024

That was very nice and fast service thank you, very much. !,very sure I'll be back to you guys. More

by gersantmontano69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin Ferreira, Elizabeth Velasquez
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Jul 29, 2024 -

Criswell Nissan responded

Thanks for taking the time to let us know everything was completed quickly and to your satisfaction! We look forward to your next visit with us.

July 24, 2024

There was great speedy service and pricing, I would recommend to others. Thanks again for the great experience. More

by supramellow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Velasquez
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Jul 29, 2024 -

Criswell Nissan responded

Thanks for letting us know about your recent experience at Criswell. We're glad to see you were satisfied with your overall visit. Please don't hesitate to reach out if we can be of further assistance.

July 24, 2024

Criswell Nissan is my second home. I always go there for service my services needed. More

by LITAHURSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Criswell Nissan responded

It's wonderful to know you can rely on our team to provide excellent customer care and high quality vehicle service. We look forward to seeing you soon!

July 22, 2024

I always receive great service at Criswell Nissan. The employees are always very helpful, and always greets you with a smile. More

by josiahwri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Sterling
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Jul 23, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! We value the opportunity to work with you and truly appreciate your kind comments.

July 19, 2024

Elizabeth me atendió perfectamente, me respondió todas las preguntas y dudas, fue muy amable y me buscó todas las alternativas con relación a mis intereses con la compra del auto. El Audi está en muy buen More

by Julián
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Velasquez
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Jul 22, 2024 -

Criswell Nissan responded

Thank you for sharing this positive feedback. We value your business and welcome you to reach out if we can be of further assistance.

July 17, 2024

I had my car come to you for repairs. You said everything was fine except for some cables that weren't tied up. 6 days later the car stopped on a dangerous bend. It was transported to Exx More

by ivoire.vision
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Gargiulo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2024

everything went very well until the paperwork, the nissan dealership could not provide the paperwork and had to contact the honda dealership - and they took well over two hours to finish the paperwork. each More

by hsbayar14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Velasquez
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Jul 22, 2024 -

Criswell Nissan responded

Thank you for bringing this to our attention. We value you business and sincerely apologize for this oversight and any inconvenience. We hope you'll keep us in mind and give us another chance to provide a better experience in the future.

July 16, 2024

Excellent service. Mr. Ransome is awesome. He kept me updated at all times about the status of my vehicle. More

by JARAGUA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Criswell Nissan responded

It's great to know you found our staff to be so helpful! We value your business and hope to be of service to you in the future.

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