
Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great service: reliable, effective, fast, knowledgeable, courteous! Adviser applied provided discount as requested. The car was returned clean and fresh. I am satisfied with the service 100%! courteous! Adviser applied provided discount as requested. The car was returned clean and fresh. I am satisfied with the service 100%! More
Enrique was absolutely amazing! He was so patient and kind, making sure he took the time to understand our daughters needs and concerns with what she wanted in a new car. He showed He was so patient and kind, making sure he took the time to understand our daughters needs and concerns with what she wanted in a new car. He showed her all of the features in her new car, making sure she understood them and how they worked. He was so sweet and professional...definitely a big asset to the Criswell Nissan team! More
Extremely friendly, professional, and helpful. I would recommend anyone to go to this location. I always experience good customer service. I would recommend anyone to go to this location. I always experience good customer service. More
The dealer has a lot of issues with every step of the purchase process. Couldn’t figure out how to print my insurance. My new plates took forever to come in. No finance person in house. I never even was purchase process. Couldn’t figure out how to print my insurance. My new plates took forever to come in. No finance person in house. I never even was instructed on how to make an account and make payments. The dealer brought me to service area to make an appointment to get recalls fixed while I waited and the service people seemed annoyed that he did that. I made an appointment that day and when I showed up for it the next week they had no record of my appointment. Total incompetence. The whole process took way too long. No complimentary water or coffee. More
Made appt to drive vehicle. Vehicle ready when I Arrived. Drove it purchased it. All within 2 hours. Highly recommend Edwin. Vehicle ready when I Arrived. Drove it purchased it. All within 2 hours. Highly recommend Edwin. More
It was an excellent experience. The car and all documents were prepared before my arrival. Elizabeth was friendly and helpful throughout the process (from the first proposal through The car and all documents were prepared before my arrival. Elizabeth was friendly and helpful throughout the process (from the first proposal through the final sale to aftercare assistance). I recommend this salesperson. More
I recently had the pleasure of getting my car serviced at Criswell Nissan and the service representative Mr. Pai was exceptional and I couldn't be happier with the experience. Mr. Pai is incredibly knowledg Criswell Nissan and the service representative Mr. Pai was exceptional and I couldn't be happier with the experience. Mr. Pai is incredibly knowledgeable about car maintenance and quickly diagnosed and fixed the brake issue that had been troubling me. Not only did he expertly address the problem, but he also went above and beyond to ensure I received the best service possible. His dedication to customer satisfaction and his willingness to go the extra mile truly set him apart. I am extremely satisfied with the service provided and highly recommend Criswell Nissan to anyone in need of car repairs. More
Always a pleasure dealing with Criswell Nissan. Very professional and always take care of the customer. I highly recommend them Very professional and always take care of the customer. I highly recommend them More