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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.5
998 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 998 reviews

June 12, 2024

The dealership did good work on my Nissan Altima. Service and deals are highly important. More

by adunn920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
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Jun 12, 2024 -

Criswell Nissan responded

We're happy to hear we met your expectations! We hope to see you again when your vehicle is due for its next routine maintenance visit.

June 11, 2024

Best service I've have ever received. They really went the Xtra mile to help me. More

by TEDUPREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Sterling
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Jun 12, 2024 -

Criswell Nissan responded

Awesome! Our friendly and professional team is always happy to help with any of your automotive needs. Don't hesitate to give us a call or stop by if we can be of further assistance.

June 05, 2024

I had a great experience with the Germantown Criswell team. Eric was kind and always got back to me when I had questions. Rubin was terrific. He was very knowledgeable and made sure he connected me with More

by PEA6077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Zhang, Rubin Ferreira
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Jun 12, 2024 -

Criswell Nissan responded

Our friendly and knowledgeable staff is here to help, and it's rewarding to know you were pleased with your overall experience at Criswell. We look forward to the next opportunity to work with you!

June 04, 2024

Pete Eaton and team has always taken care of me thanks . we will certainly reach out if we Need anything in the future More

by dgottfeld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Eaton, Rubin Ferreira, Elizabeth Velasquez
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Jun 12, 2024 -

Criswell Nissan responded

Thanks for taking the time to let us know how we are doing! We are happy to hear you've been satisfied with the service you've received from Peter and the team at Criswell. We look forward to working with you in the future.

June 02, 2024

Criswell Nissan provided excellent service to my Nissan Rogue. Gail and her team did a great job and provided timely service. More

by HOGANBRAVES2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
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Jun 12, 2024 -

Criswell Nissan responded

We're happy to hear everything was completed quickly and to your satisfaction! Don't hesitate to reach out if we can be of further assistance.

May 30, 2024

Great dealership for sales and service. Very professional and treat your car like it’s there own. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin Ferreira
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Jun 12, 2024 -

Criswell Nissan responded

Our top notch staff is here to help with all of your automotive needs. It's great to know you can rely on us whether it's for sales or service. We look forward to seeing you soon!

May 27, 2024

No pressure knowledgeable salesperson who understood my search desires and helped me find an excellent vehicle! More

by Brandon M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin Ferreira
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May 28, 2024 -

Criswell Nissan responded

We're happy to see we could really help you out! Thanks for sharing these kind comments and high star rating.

May 24, 2024

The Criswell team was great from when I arrived until I left. Came in for oil change and tire rotation. The team did and have a great thorough review of needed work. Best thing. Walk-in with no appointment More

by DARREN P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Clinton (tech) and Brandon Michael (Service. Advisor)
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May 28, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! We're happy to see we met your expectations and look forward to seeing you again when your vehicle is due for its next routine service visit.

May 23, 2024

Sean and Krystie are amazing! Love them and they’re very kind and friendly. Thanks guys you really proved that good customer service goes a long way. We love our new car me and my More

by stephenmclean284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Palermo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin Ferreira
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May 28, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! Our team is here to help and looks forward to the next opportunity to work with you.

May 21, 2024

Quick, reliable, and comprehensive! Took care of all issues and kept me in the loop. More

by LISSAA118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
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May 21, 2024 -

Criswell Nissan responded

We're thrilled to hear you had an all around outstanding service experience at Criswell! Thanks for allowing us to provide the maintenance your vehicle needs to stay in top performing condition. We look forward to the next opportunity to work with you!

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