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Criswell Nissan
Germantown, MD
1,031 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,031 reviews
May 31, 2025
The car buying process was straightforward and pretty painless! I have no real complaints, which is way more than I can say about many dealer experiences I have had. painless! I have no real complaints, which is way more than I can say about many dealer experiences I have had. More
by Ryler
Verified Customer
May 29, 2025
The service center did a great job fixing the break line on my Nissan Rogue. on my Nissan Rogue. More
by PIERRE
Employees Worked With
May 29, 2025
Working with Wayne was great and quickly got to a place to make a purchase work to make a purchase work More
by nickchrobak
Employees Worked With
May 28, 2025
I had a great experience at Griswell Nissan it is my second time purchasing a car from there I would not go anywhere else! I highly recommend my sales person Enrique Sotelo! He listened to my needs and second time purchasing a car from there I would not go anywhere else! I highly recommend my sales person Enrique Sotelo! He listened to my needs and got me the car that I wanted! The general manager As well as the finance manager for both excellent.. More
by LVERNICK08
May 28, 2025
Tadashi Okino was great! He helped me get the car that I needed faster than I thought possible with a great deal and pricing! I will definitely recommend to my friends and fa He helped me get the car that I needed faster than I thought possible with a great deal and pricing! I will definitely recommend to my friends and family. More
by sandramichellebe
Employees Worked With
Tadashi Okino
May 26, 2025
Came for oil change, ended spending more w/o prior notification outside warranty. Otherwise okay notification outside warranty. Otherwise okay More
by Vyapuri
Employees Worked With
May 25, 2025
Service got done on scheduled. Great service and clean facilities. I highly recommend this service center. Great service and clean facilities. I highly recommend this service center. More
by CARBBI
May 25, 2025
Excellent service and attention to detail. The sales manager was all over the deal working with Jonathan a new sales person. The sales manager was all over the deal working with Jonathan a new sales person. More
by ed.case53
May 25, 2025
Ez process , Great Saleman, Great Finance Advisor Very happy with the overall performance of the company happy with the overall performance of the company More
by jaredsautoappraisal
Employees Worked With
May 25, 2025
very good staffs and service but need more Vale parking person available to accommodate after finish service vehicle person available to accommodate after finish service vehicle More
by SUBBAYYAN44
Employees Worked With
