
Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Dropped off the car at 10 AM and you didn't even bother to look at it. Had to rsise xxxx to even get a call back. You also did not bother to consider the issue, even though I explained it 3 times when I dr to look at it. Had to rsise xxxx to even get a call back. You also did not bother to consider the issue, even though I explained it 3 times when I dropped it off. You didn't even charge me because you had not bothered to look at the car. Instead, your bright solution was for me to leave the car overnight for you to look at whenever you felt like it. So basically, I'd be without a car for days until you felt like looking at it.. But I should know better, it's been the same experience the other two times I made the mistake of coming to you for service. Wasted my whole day, you're useless. More
Great customer service and communication from the service advisor. Will continue to get my car serviced here. advisor. Will continue to get my car serviced here. More
Criswell Nissan is conveniently located and offers great hours for service! I was able to get an immediate appointment and get maintenance on my Nissan Leaf that included a brake system flush and a 12V batt hours for service! I was able to get an immediate appointment and get maintenance on my Nissan Leaf that included a brake system flush and a 12V battery check. Staff is courteous and professional. More
Visit this place for service. Always get good service and amazing customer service. This place never disappoint you. Always get good service and amazing customer service. This place never disappoint you. More
The service notes were clear. However, the car has this very bad smell. It is so bad that I had to leave the windows cracked overnight and the smell is still there! It is unpleasa However, the car has this very bad smell. It is so bad that I had to leave the windows cracked overnight and the smell is still there! It is unpleasant! More
The initial technician, or whoever was responsible for working on the car, couldn't identify (or possibly chose not to address) the clanging noise in the brakes of the used car I purchased from this deale working on the car, couldn't identify (or possibly chose not to address) the clanging noise in the brakes of the used car I purchased from this dealership two weeks ago. After consulting a different technician for a second opinion, the issue was confirmed. I initially reported this concern to the salesperson on the first day of test driving the car, and was assured that it would be fixed under the 30 days or 1,000 miles limited service warranty. I am beyond desapointed. More
This was our first oil change for our car. It was easy to set up an appt, was texted updates and checking out was easy! Great service! It was easy to set up an appt, was texted updates and checking out was easy! Great service! More
Great customer service and communication from the Service Advisor. Will continue to get my car serviced here. Advisor. Will continue to get my car serviced here. More
Just an oil change and tire rotation. My vehicle was completed in a timely manner. The service department also took car of an outstanding recall issue. My vehicle was completed in a timely manner. The service department also took car of an outstanding recall issue. More
As usual, great treatment from Mark and Deuce for a simple oil and filter change. They applied discounts i wasnt aware of. simple oil and filter change. They applied discounts i wasnt aware of. More