Criswell Nissan

The sales person never gave me a new vehicle price insists on bringing my car first To trade in, others dealers send me price first. insists on bringing my car first To trade in, others dealers send me price first. More

I would recommend working with Danny Nguyen. He has a low pressure approach and was very responsive to my inquiries during the test drive and purchasing process. low pressure approach and was very responsive to my inquiries during the test drive and purchasing process. More

I dealt with Gene Lopez on two separate occasions, both times there were zero issues or concerns. Gene showed my wife & father both the utmost courtesy and respect and made their purchasing as smooth an ex times there were zero issues or concerns. Gene showed my wife & father both the utmost courtesy and respect and made their purchasing as smooth an experience as any. I would recommend anyone wanting a new vehicle, to get in touch with Gene! More

Excellent customer service Rafael is an excellent sales associate, tending to everything I needed before, during, and after my sale when through, even on his days off. Dealershi Rafael is an excellent sales associate, tending to everything I needed before, during, and after my sale when through, even on his days off. Dealership staff is honest and straightforward. I would highly recommend going to see Rafael at Criswell Nissan. More

Great Salesperson This is the 2nd car that I bought off of Rafael. He is honest, hard working, and bends over backwards to make you happy. I highly recommend him. This is the 2nd car that I bought off of Rafael. He is honest, hard working, and bends over backwards to make you happy. I highly recommend him. More

My wife and I had an awful experience with the service My wife and I had an awful experience with the service and customer care. My wife was mocked and rudely yelled at. The level of rudeness and terrible My wife and I had an awful experience with the service and customer care. My wife was mocked and rudely yelled at. The level of rudeness and terrible service shocks me. I do not recommend getting service done here. More

Excellent Service! I was able to complete the entire car buying process online and no other Nissan Dealership was able to match Criswell Nissan’s prices. The best part, I was able to complete the entire car buying process online and no other Nissan Dealership was able to match Criswell Nissan’s prices. The best part, after arriving at the dealership I simply electronically signed a few documents and into my sparkling clean new Altima with AWD. Thanks Again! More

TWO incorrect diagnoses...refused to refund me. These service people are either very poorly trained and incompetent, or are deliberately misdiagnosing problems so that they can bill clients more. I These service people are either very poorly trained and incompetent, or are deliberately misdiagnosing problems so that they can bill clients more. I took my Nissan Cube in for a rattling noise. First the tensioner pulley was allegedly the problem. Replacing that did NOT fix the noise. Then they said it was the crankshaft pulley. They tried to suggest that it was the transmission, and claimed that they had to replace the crankshaft pulley to "hear" the transmission to determine if it was flawed. Replacing the crankshaft pulley did NOT fix the noise either. They finally diagnosed the alternator as the ACTUAL problem. When I requested a refund of the costs for the two incorrect diagnoses, they refused to reimburse me. Diagnosing car issues by throwing everything up against the wall to see what sticks is NOT a professional way to conduct a car repair business. Needless to say, I have since found another repair service. Additionally, I am in the market for TWO new cars...one for me and one for my son. I will NOT be buying them from CRISWELL. More

Car Expertise Criswell Nissan isn't your usual dealership. Not at one moment did I feel rushed or pressured to do anything. They were extremely patient with me even Criswell Nissan isn't your usual dealership. Not at one moment did I feel rushed or pressured to do anything. They were extremely patient with me even tho my child was running a muck in the showroom. I was able to lease a brand new Maxima and was able to stay within my payment request. What a wonderful experience, looking forward to seeing you in 3 years. More

Right off the showroom floor! Immediately the 2019 Nissan Maximum Platinum Reserve with the Rakuda interior memorized me. After looking at the window sticker, I knew this car was s Immediately the 2019 Nissan Maximum Platinum Reserve with the Rakuda interior memorized me. After looking at the window sticker, I knew this car was sadly out of my price range. After numerous test drives of Altima's (well done Nissan) and lower model Maxima's I was still left wondering. The 2019 Nissan Maximum Platinum Reserve with the Rakuda interior was one car away from the General Managers 'Gene" office. He said to me, you have been here all day, let's take a look at the numbers an see if we can make this work for you. I respectfully said, thank you very much but it's out of my price range. Gene, said well let me see what I can do. After removing all of the vehicles from the showroom floor, a fresh detail, I drove home that day as a proud owner of my 2019 Nissan Maximum Platinum Reserve with the Rakuda interior! Without Gene Lopez's help, I might still be test driving cars! Thank you again and I'll be sure to stop by when It's time for my first oil change. More