
Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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New Nissan at a Great Value Came in to look at the 2018 models on sale. The staff was extremely helpful and descriptive of the different options, models, prices, and features in Came in to look at the 2018 models on sale. The staff was extremely helpful and descriptive of the different options, models, prices, and features in each vehicle. After some negotiations, I was able to agree on a reasonable price for the new 2018 Murano. This was the best price out of all the Nissan dealerships I called within the DMV area. I would highly recommend this dealership and vehicle!!!! For a first time new car buyer, I had a great experience and left extremely satisfied with my purchase. More
Highly Recommend! Moin and the sales team made me feel at home and comfortable throughout the buying process. They listened to what my wants and needs were to help ens Moin and the sales team made me feel at home and comfortable throughout the buying process. They listened to what my wants and needs were to help ensure I found the right vehicle at a great price! They took the time to go over every step and thoroughly explain all the critical information as we worked through the buy. Very much recommend using the team here for your car buying needs! More
Great Management Had a great buying experience. Everyone was so willing to assist in my purchase. The salesperson Danny answered all my questions. Matin the finance ma Had a great buying experience. Everyone was so willing to assist in my purchase. The salesperson Danny answered all my questions. Matin the finance manager was excellent. Gene the manager checked before I left with my new Nissan to make sure all of the new technology was demonstrated to me properly. Danny called me a few days later to see if I had any questions. More
Moin Gilani and team are best professional help to buy my ca Mr Moin Gilani and Chris help me in all steps professionally to buy car,thanks your efforts and professionalism and know your products ,thanks all you Mr Moin Gilani and Chris help me in all steps professionally to buy car,thanks your efforts and professionalism and know your products ,thanks all your efforts More
Thumbs up - Highly recommend. We had a great buying experience thanks to Moin the Sales Manager and Raphael our salesman. Raphael took the time to go over the vehicle with us take We had a great buying experience thanks to Moin the Sales Manager and Raphael our salesman. Raphael took the time to go over the vehicle with us take care of us throughout the sales process. We got an absolutely great deal on our new Armada and couldn't be happier. To Raphael's credit he even spent time cleaning and detailing the car himself after the rest of the staff had already left for the day. More
Repeat buyer - for a reason! This is the second car I've purchased from this dealership; both times the process was painless and very professional. Having been through terrible c This is the second car I've purchased from this dealership; both times the process was painless and very professional. Having been through terrible car-buying experiences in the past - high pressure tactics, rude salespeople or managers, trying to sneak in additional costs - Criswell has always been a breath of fresh air. I went in with a specific car in mind - the Arctic Blue Murano SL with 'Cashmere' interior. They didn't have the interior/exterior color combination I wanted on the lot; I informed them that another dealer had it, so I could go there unless they could beat the price I'd been quoted for it. I worked with Rafael Maldonado, who patiently tolerated my test drive and didn't even white-knuckle the highway portion:) He was very professional and helpful, showing me every possible detail on the car, plus he sync'd my phone with the car post-purchase and put on the new tags! The manager, Moin Gilani, did everything he could to get the price down to what the other dealership's was and get max value for my trade. Matin was patient with my going over the numbers and asking questions in the finance room. And in the end, I actually now like the Cayenne Red - with Cashmere interior (which I purchased) better than I liked the blue which originally was my dream car - and I do mean DREAM. I literally dreamed about it! Never thought *that* would happen! I can't wait to get up for work now, just to drive this beauty:) More
GENE LOPEZ One of the mosts rude individuals ive dealt with, has a problem telling the truth, and sad to see that a dealership would allow someone of the calibe One of the mosts rude individuals ive dealt with, has a problem telling the truth, and sad to see that a dealership would allow someone of the caliber to represent them. More
Run , run very fast Do not believe anything they tell you - Chris , Danny and Mr. Lopez are nothing but liars - we where there to look at a SUV after some back and forth Do not believe anything they tell you - Chris , Danny and Mr. Lopez are nothing but liars - we where there to look at a SUV after some back and forth we decided on a payment but we needed to confirm that we would be okay. We told them that we needed to go home and confirm some financial items to make sure we we're good but we told them that we are 98% sure we are committed and asked if they needed a deposit to hold the unit. All 3 standing together said " no you are good " - as we where driving home the wife and I felt we needed to force the deposit issue , we tried calling , emailing and texting Danny with no response I even sent a email to Lopez with no response . Today 24hrs later I get a phone call from Danny telling me they sold the unit 30 mins. after we left - (funny we called him 20 mins after we left and left a VM . More
Always the best The customer service with Abrian and crystal is always amazing, making me feel like family and never worrying about if my car will be in good hands. E The customer service with Abrian and crystal is always amazing, making me feel like family and never worrying about if my car will be in good hands. Every time I take my vehicle in it always comes out good as new and with the problem always fixed. More
Very knowledgeable salesperson Assyria was great- very helpful and knew the answers to all of my questions about the LEAF. Even if she didn't know the answer, she could find it. She Assyria was great- very helpful and knew the answers to all of my questions about the LEAF. Even if she didn't know the answer, she could find it. She was not pushy and took us for a great test drive. More