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Criswell Nissan

Germantown, MD

4.5
986 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 986 reviews

June 29, 2018

AWSOME Great salesman service with a smile very positive and honest on getting you the vehicle for your needs. Wish that there are more people like him in th More

by Jtrack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Colon
Jul 05, 2018 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan for your recent purchase! We're thrilled to see that you had a wonderful buying experience at our dealership. Our sales consultants, like Greg, make customer satisfaction a priority. We value your business and hope to work with you again.

June 29, 2018

Best dealer Chris is awesome, treats me like family . I send him business just for that . All my company trucks will be purchased here for life . Thanks More

by Dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sommer
Jul 05, 2018 -

Criswell Nissan responded

It's a pleasure to see that you can depend on Chris and the team at Nissan to provide an awesome buying experience. We look forward to working with you on any future vehicle needs! Thanks again for choosing Criswell Nissan!

May 05, 2018

Well done Criswell Nissan Team We were looking for a college graduation gift for our son. After graduation he waited for 2 more years to get his post graduate work finished. Havin More

by John Freeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grasmick, Jerrell Berry
May 07, 2018 -

Criswell Nissan responded

Congratulations! We are so glad that you chose Criswell Nissan to be a part of such a well earned gift! It's wonderful to see that our sales team provided an excellent buying experience, and we look forward to working with you in the future.

April 26, 2018

A great sales person and experience I am happy to give Jerrell his first review. Most of my family owns a Nissan. My wife and I came in to upgrade her 2010 Rogue to a 2018. Jerrell was g More

by Margon76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sommer, Jerrell Berry
Apr 27, 2018 -

Criswell Nissan responded

Thanks for choosing Criswell for your new Nissan! It's wonderful to hear that Jerrell provided an outstanding buying experience and that you felt like a valued customer at our dealership. We appreciate the recommendations and opportunity to help you and others find the perfect Nissan!

April 18, 2018

Great customer service! Danny Went out of his way before and after the sale to make sure I was completely satisfied with the vehicle I received. Next time my business ne More

by Bensplumbing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen Le
Apr 19, 2018 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan for your recent purchase! Danny and our other sales consultants make it a priority to provide a great buying experience. We look forward to helping you again when its time for that next vehicle!

March 31, 2018

Great Customer Service I want to take this time too thank Chris for all your help!!! The dealership staff did everything to help me get out of upside down loan and they did More

by lbolton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sommer, Gene Lopez
Apr 02, 2018 -

Criswell Nissan responded

We're so glad we could help! Thanks for the review and shopping with us at Criswell Nissan. Enjoy your new Rogue!

March 24, 2018

10 Stars We were served promptly and the staff who helped us to get the was able to help us choose what we wanted. I will recommend Assyria to any one who More

by sbein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assyria Cedeno
Mar 27, 2018 -

Criswell Nissan responded

We're thrilled to see that your car buying experience was a 10-star event! Criswell Nissan values your business and recommendations and our staff looks forward to working with you in the future!

February 13, 2018

Excellent I brought in my Nissan Altima for service and left completely satisfied by the work that had been done on my car. Jose went over everything that had b More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Alvarez
Feb 14, 2018 -

Criswell Nissan responded

It's our pleasure to help! We appreciate your wonderful review of the service department at Criswell Nissan. Our friendly and knowledgeable team is here to keep you informed and help keep your vehicle well maintained. We look forward to seeing you again when your vehicle is due for its next service.

January 29, 2018

Off scheduled visit for oil change As usual, the service team was very accommodating! Crystal, Huyen, Jose and the guys (I forgot some names sorry!) were very helpful and attentive. C More

by Duke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Vanderpuije, Kosar Trans, Huyen Vuong, Jose Alvarez
Jan 30, 2018 -

Criswell Nissan responded

Thanks for stopping by to have your vehicle's regular maintenance needs cared for at Criswell Nissan. We appreciate your continued patronage and are very happy to hear that you received outstanding customer service. We look forward to seeing you again when your car is due for its next service.

January 23, 2018

Professional, friendly staff The staff was very professional, and friendly. Crystal informed me about the recommended maintenance services for the mileage on my Altima. I also l More

by mel123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Vanderpuije
Jan 25, 2018 -

Criswell Nissan responded

Thanks for taking the time to let us know that you had a positive service experience at Criswell Nissan! Our team is here to help you keep your car well maintained. We're so glad that the shuttle service is helpful too! We look forward to working with you again when your vehicle is due for its next service.

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