Criswell Nissan

Great work! Absolutely outstanding service, Matthew is extremely friendly, easygoing, patient, informative, polite, and explains service, pricing, and options BEF Absolutely outstanding service, Matthew is extremely friendly, easygoing, patient, informative, polite, and explains service, pricing, and options BEFORE which doesn’t make me feel pressured. I’ve heard some not so good things about Criswell but Matthew in their service department makes me look forward to going there! More

Accolades for particular individuals I had a couple glitches recently in the process of purchasing my 2017 Juke, and with the immediate “step up” help of Mr. Walter O’Rourke (Mgr previous I had a couple glitches recently in the process of purchasing my 2017 Juke, and with the immediate “step up” help of Mr. Walter O’Rourke (Mgr previously owned vehicles) and Ms. Kristine Zhang (financial) all was made well. They not only represent all that is good in the industry with integrity, character and aplomb — set the standards of excellence so many dealerships lack. I am a woman that has had and currently have luxury end cars and know the industry well with contacts everywhere...visiting Criswell was a first...my Juke is my “go to get around town and into small parking space” car; my second one. The first Juke Sonic of Rockville Porsche got for me...loved it so much decided on a newer one. Whatever you pay these two individuals is not enough. Thanks for reading and perhaps listening...Mrs. McK More

Absolutely first class service I have been using this service department for very long time. And for many years Crystal was my service advisor. Crystal is fantastic -- very knowledg I have been using this service department for very long time. And for many years Crystal was my service advisor. Crystal is fantastic -- very knowledgable and always attentive and eager to help. In fact, my decision to buy me new car from this Nissan dealership was in based on the great service I always had here. Thank you, Crystal, so very much! More

Outstanding service Always excellent service , about my advisor very nice service on time , is the best customer service in MD, everthiing was perfect , CONG RATULAT Always excellent service , about my advisor very nice service on time , is the best customer service in MD, everthiing was perfect , CONG RATULATION , OUTSTANDING Thanh you very much More

Amazing Experience This was by far the best car buying experience I ever had. I walked away from the table at 2 other dealerships because of hidden fees, altered trade This was by far the best car buying experience I ever had. I walked away from the table at 2 other dealerships because of hidden fees, altered trade in value, etc... so I called Criswell before I stopped at the dealership. Ceasar Yanes took the time to understand everything I was looking for, and he called me back within an hour's time and provided every detail regarding the deal. When I arrived, every last figure was exactly what Ceasar had told me, and he got me the exact figure I needed for my trade as well. Krystie in finance was amazing as well, and the entire purchase transaction took 1 hour from the time I arrived. PAINLESS! Go to Criswell Nissan and ask for Ceasar Yanes, you'll be so happy that you did. More

Great service and value! I had my 2007 Murano serviced at Criswell. I recommend the Germantown Criswell Nissan location. My favorite service rep/manager is Dave Scott. He is a I had my 2007 Murano serviced at Criswell. I recommend the Germantown Criswell Nissan location. My favorite service rep/manager is Dave Scott. He is always friendly, helpful and goes above and beyond! They also offer the most competitive price that I've found which is reasonable for my pocket. This most recent service I had the battery replaced and a transmission issue diagnosed. I always request the mechanic "Tee" because he is very knowledgeable and willing to meet the customer to explain details as needed. I won't take my Nissan anywhere else! More