Criswell Nissan

Right off the showroom floor! Immediately the 2019 Nissan Maximum Platinum Reserve with the Rakuda interior memorized me. After looking at the window sticker, I knew this car was s Immediately the 2019 Nissan Maximum Platinum Reserve with the Rakuda interior memorized me. After looking at the window sticker, I knew this car was sadly out of my price range. After numerous test drives of Altima's (well done Nissan) and lower model Maxima's I was still left wondering. The 2019 Nissan Maximum Platinum Reserve with the Rakuda interior was one car away from the General Managers 'Gene" office. He said to me, you have been here all day, let's take a look at the numbers an see if we can make this work for you. I respectfully said, thank you very much but it's out of my price range. Gene, said well let me see what I can do. After removing all of the vehicles from the showroom floor, a fresh detail, I drove home that day as a proud owner of my 2019 Nissan Maximum Platinum Reserve with the Rakuda interior! Without Gene Lopez's help, I might still be test driving cars! Thank you again and I'll be sure to stop by when It's time for my first oil change. More

Pleasant Experience Everyone hates the Finance Office, but this was a great experience. Mr. Cook was very professional and had everything ready to go. He di Everyone hates the Finance Office, but this was a great experience. Mr. Cook was very professional and had everything ready to go. He did not rush me through and allow me to read the papers I was signing and if needed gave very good explanations, to any misunderstandings. We also had great conversation, which is unusual from the Finance Department. Mr. Cook had me on my way in no time. Thank you Sir for your work. More

Leasing Upon my entrance into the showroom, I was greeted immediately and the experience only got better from there. Hassle free throughout the entire process Upon my entrance into the showroom, I was greeted immediately and the experience only got better from there. Hassle free throughout the entire process of leasing my new Altima. Highly recommend this dealership, not like your usual places More

Rogue sport I recommend Rafael as a salesperson. He was very helpful in my transaction at Criswell Nissan. Very happy with Criswell Nissan and I fully recommend I recommend Rafael as a salesperson. He was very helpful in my transaction at Criswell Nissan. Very happy with Criswell Nissan and I fully recommend them. More

My Recent 2 cars purchase I bought a Nissan Armada for my wife and a Nissan Rogue for my daughter at Criswell Nissan. I was very satisfied with the purchase of the Nissan Armad I bought a Nissan Armada for my wife and a Nissan Rogue for my daughter at Criswell Nissan. I was very satisfied with the purchase of the Nissan Armada that when my daughter needed a car I did not think much to go back to criswell. I strongly recommended Rafael my sales person and Finance Don, and Management MikeDylan at Criswell Nissan. More

Worth the trip from Pittsburgh. My husband and I traveled from Pittsburgh PA to Criswell Nissan in Germantown MD to purchase a Nissan Maxima. We had a wonderful experience in workin My husband and I traveled from Pittsburgh PA to Criswell Nissan in Germantown MD to purchase a Nissan Maxima. We had a wonderful experience in working with Rafael. He was personable yet professional in his dealings with us. We found him to be an honest, hard-working and conscientious salesman yet he did not pressure us for the sale. Rafael went to extraordinary measures to find a vehicle that met our specifications. We likewise found the Sales Manager, Dylan McKee and the Finance Manager, James Cook to be very helpful in ensuring that this car purchase was handled in a professional manner. A lot of effort was put forth by this team to make this car deal satisfactory for us and the dealership. We would not hesitate to return to Criswell Auto Group to purchase another car in the future and will recommend this dealership to our family and friends for their vehicle purchases. More

Good prices, awful people Came in on a Wednesday evening to buy a used car for my college kid, found a good deal and began negotiations. Our sales rep Rafael was very nice and Came in on a Wednesday evening to buy a used car for my college kid, found a good deal and began negotiations. Our sales rep Rafael was very nice and helpful, but when he brought our offer to the general manager and sales manager, we could literally hear their snide remarks and their displeasure with our offer since they were standing only 5 feet behind us. They accepted our price offer but were openly deriding our requests to fix some of the issues with the vehicle and made it loud and clear their contempt for our additional requests. Despite this I was willing to take the counter offer, but the managers' blatant attitude made it inpossible to convince my wife to take the deal. If the general manager is willing to show such contempt for their customers there's no way we would ever get decent service from this dealership. Don't come here. More

Great service I had a great experience working with Rafael. He was very honest and nice to talk about the vehicle, not overbearing. The next car I buy, I will call I had a great experience working with Rafael. He was very honest and nice to talk about the vehicle, not overbearing. The next car I buy, I will call Rafael first. More

Friendly, Fast and Easy! Such an easy process. Very friendly! From the sales person Rafael, to the Sales Manager Dylan, and the Finance guy Don! Exceptional service! Highly re Such an easy process. Very friendly! From the sales person Rafael, to the Sales Manager Dylan, and the Finance guy Don! Exceptional service! Highly recommend! More

Best Customer Service I’ve Received in a long time Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an exceptional experience More