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Criswell Nissan
Germantown, MD
1,011 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 28, 2025
I had a great experience at Griswell Nissan it is my
second time purchasing a car from there I would not go anywhere else! I highly recommend my sales person Enrique Sotelo! He listened to my needs and
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by LVERNICK08
Verified Customer
Verified Customer
May 28, 2025
Tadashi Okino was great!
He helped me get the car that I needed faster than I thought possible with a great deal and pricing! I will definitely recommend to my friends and fa
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by sandramichellebe
Verified Customer
Verified Customer
Employees Worked With
Tadashi Okino
May 26, 2025
Came for oil change, ended spending more w/o prior
notification outside warranty. Otherwise okay
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by Vyapuri
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (113 Vehicles)
2023 Jeep Grand Cherokee L
used
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Home Test Drives
