Critz Auto Group

I was so impressed with Critz BMW after dealing with Hilton Head BMW and having several negative experiences with the purchase of my new BMW 123. From the moment I got out of my car, I was greeted by R Hilton Head BMW and having several negative experiences with the purchase of my new BMW 123. From the moment I got out of my car, I was greeted by Richard Osbourn. Then I was promptly introduced to my salesman, Cory Ardilio. Within a short amount of time, between the two of them I was shown several 123's with specific emphasis on the different interiors which were available. It was their involvement which enabled me to purchase a fabulous car with very little hassle. Due to their building a new sales facility, they were temporarily located in a trailer, but the closeness of the group enabled them to introduce me to all of their staff. The best part of my purchase at Critz was Cory advising me of an option to pick up my car at the Performance Center. What a thrill to be able to participate in the test drive, plant tour, etc. First class all the way. I have been a loyal BMW owner since 1982!!! This entire experience from sales to delivery will keep me buying my BMWs. More

Was not sold on BMW until I came in and Cory showed me what all the x3 has to offer. Like it so much, I got an x5 instead. what all the x3 has to offer. Like it so much, I got an x5 instead. More

Everyone was extremely friendly.Very positive environment and it seemed like everyone enjoyed working there. The new building was really nice with a very good flow to it, right when you pull in someone is th and it seemed like everyone enjoyed working there. The new building was really nice with a very good flow to it, right when you pull in someone is there to greet you. I liked that the service desks were by the entrance instead of having to walk through a waiting area to get to them. really great customer service detail. More

The personnel were very friendly. The work was completed in good time, and all concerns and questions were listened to and answered. I was very pleased. I would highly reccommend Critz Buick to others. in good time, and all concerns and questions were listened to and answered. I was very pleased. I would highly reccommend Critz Buick to others. More

Dealer made up for problems with 2011 BMW by getting BMW to assist in the purchase of of a new 2013 535i. Service when I picked up the new car was great. to assist in the purchase of of a new 2013 535i. Service when I picked up the new car was great. More

It was easy...to the point. I was well explain of the repair and price. We had to order few parts so I will have to return...my car was cleaned when I went to get it which was very much appreciated . repair and price. We had to order few parts so I will have to return...my car was cleaned when I went to get it which was very much appreciated . More

we were very happy with the service and courtesy - real southern hospitality - thank you. We did not pick this dealership but were towed here because our car broke down on I95 driving south from New York t southern hospitality - thank you. We did not pick this dealership but were towed here because our car broke down on I95 driving south from New York to Florida, but we could not have found a better place and nicer and knowledgeable people. Thank you More

The sales experience was truly professional. Staff was quite knowledgeable about the vehicle in which I was interested. Would definitely recommend the dealer to others. quite knowledgeable about the vehicle in which I was interested. Would definitely recommend the dealer to others. More

Always treated well by Tiffany. Service was explained with cost and performed in the manner and time expected. No problems at this time. Glad Critz is nearby. with cost and performed in the manner and time expected. No problems at this time. Glad Critz is nearby. More

As always my experience was awesome!No matter whether my visit is a scheduled service or a problem, Steve takes care of it ASAP. The service technician also does an excellent job and returns my car clean wi visit is a scheduled service or a problem, Steve takes care of it ASAP. The service technician also does an excellent job and returns my car clean with no evidence that he's been there! More