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Cronic Nissan
Griffin, GA
2,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,062 Reviews of Cronic Nissan
March 15, 2020
Our First Nissan 2020. We went to Cronic Nissan dealership in Griffin. I already contacted Ernest before hand and we arrived Saturday around 5:00 pm. The sales person did no We went to Cronic Nissan dealership in Griffin. I already contacted Ernest before hand and we arrived Saturday around 5:00 pm. The sales person did not pressure us in anyway, and informed us what he could do as far a s a new vehicle. He showed us the latest model, and we went and test drive the new Nissan Verza SV on the lot........ After we came back from a very short drive, we decided we wanted the floor model. Ernest was happy to replied with a yes( in other words like they say "Houston it's a go"). After some time doing the paperwork, they made arrangement to remove the floor model as we waited just a little for the finance manager We finally drove off in a new vehicle that night. The customer service was excellent, the personnel treated not only us with great service all the way, however we notice on how the other sales, and managers treated other customers with the same detail, and professionalism at the same time we where waiting. We left around 8:15PM. They closed at 7:00pm, and still they provide us with excellent customer service. If you want to be treated with excellent professional customer service, at the same time providing information, and introducing to other departments as you join the Nissan family, Whether new or used Car, SUV, this is the place to go. One very important reason we felt being treated in a great way was because Ernest is also ex- military, and the bond from one ex-military to another is priceless where ever you go. This made a big factor in getting a new car, and joining the Nissan Family. We have not seen excellent customer service like the one they provided to us this past weekend. Like we say is Spanish "Bravo, Bravo". More
by cflores111
Verified CustomerEmployees Worked With
Ernest Danson/Internet Manager
March 13, 2020
Tawana Tumlin was the only person other than Adam who showed us any modicom of respect we are having to doubly pay for a service on March 16th 2020, when kreig the service manager should say Mrs James we showed us any modicom of respect we are having to doubly pay for a service on March 16th 2020, when kreig the service manager should say Mrs James we'll take care of you, the experience we've had w/ this particular dealership is way more negative than than our previous location More
by tsh.james
Employees Worked With
Rudy Williams
March 12, 2020
Super customer service.Friendly staff and I will return Super customer service. Friendly staff and I will return for future service. I bought my car from them and now love it . thank you for your help. Super customer service. Friendly staff and I will return for future service. I bought my car from them and now love it . thank you for your help. More
by hinessl11
Employees Worked With
Service Desk
March 11, 2020
My experience with Nissan Cronic was awesome. The entire staff was very welcoming. I felt very special. My salesman, Mr. Dean made my experience better than I have ever had purchasing a vehicle. staff was very welcoming. I felt very special. My salesman, Mr. Dean made my experience better than I have ever had purchasing a vehicle. More
by zakiahbell
Employees Worked With
Mr. Dean, Randy Moore
March 11, 2020
We have purchased many vehicles from Jason Presley and he is the best!!!! This dealership has always been very good to us. That's why we keep coming back!!! is the best!!!! This dealership has always been very good to us. That's why we keep coming back!!! More
by carol1224
Employees Worked With
Jason Presley
March 05, 2020
Adam was awesome! Great job. Adam had always taken great care of us. Very pleased with all he had done. I would highly recommend Adam to any Nissan owner how needs attention. care of us. Very pleased with all he had done. I would highly recommend Adam to any Nissan owner how needs attention. More
by ASEAMAN0
Employees Worked With
Adam Knight
March 05, 2020
Our experience was great in the fact that the dealer worked hard for us. We went in to do a trade in but walked out with both without having to! worked hard for us. We went in to do a trade in but walked out with both without having to! More
by slashgalvin
Employees Worked With
Earnest Danson
March 04, 2020
Marie is awesome.She makes each visit more enjoyable with her positive attitude and smile.She is very knowledgeable about my car and always call if there is a problem. her positive attitude and smile.She is very knowledgeable about my car and always call if there is a problem. More
by DEDDRICKBECKHAM
Employees Worked With
Marie in the service department, Reba Phillips, Prince Culbreth
March 02, 2020
Smells like BAIT AND SWITCH to me! I went in to buy a used car that was a year old. The advertised price was $14,740. When I got to the dealership, Randy, the sales manager, told me I went in to buy a used car that was a year old. The advertised price was $14,740. When I got to the dealership, Randy, the sales manager, told me that the ad was a mistake, and he couldn't possibly sell it for that. We dickered some, and we finally agreed to a price of $16,500, $2,000 more than I had planned on paying, but still cheaper than a new one. I ended up buying the car because it came with Sirius Radio, a nav. system and many of the other options I was looking for. Meanwhile, I was trying to set up the "Nissan Connect" feature, and I couldn't finish setting it up, because they told me that the car belonged to someone else! I took the car back again (3rd day in a row I had been there), and asked why my iPod wouldn't work with the sound system, and nobody could tell me! They just kept going to different meetings! Well, the car DIDN'T have a nav. system, but they said no problem, the car will connect to your phone and you can use Google Maps! Guess what, WRONG AGAIN!!! In order to do that, you have to have something called "Apple Play" which this car doesn't have, so now, not only do I NOT have the nav. system I was promised, I can't even use my Google Maps! As for the Sirius radio. IT DIDN'T HAVE THAT EITHER!!! My ENTIRE experience with them has been ONE BIG LIE, that has kept evolving over time as I have to figure out for myself if there is any actual truth in what they told me at all! My advice to anyone looking for a new car, based on my experience, FIND ANOTHER DEALERSHIP! If you're dead set on using them, DO YOUR HOMEWORK before you go in! More
by fuzzman1
Employees Worked With
Omar Quisenberry, Ernest Danson - 2 GREAT GUYS!!!
