Chris Jones was an energetic new face for us at CrossRoads. My husband and I had stopped by concerning our Range Rover and really had not considered trading in my 2011 Mercedes that day. As we were walking in the door looking for Cecil Morgan (our seasoned "go to" guy for quite a few years and more than several cars) we were welcomed by Chris. Between the two of them, we were quickly convinced that trading now made sense. Chris went with us for a test drive and demonstrated the main features. He is quite knowledgable technically and very personable.
As we were doing the paperwork, Chris quickly transferred all of my "stuff" from the 2011. He set up radio stations, transferred my CD's,took it to be washed, etc. so that I could just easily get in and drive it home. We did not have time for me to digest everything (computers are not fun for me)....
We agreed that we would get together again when I had more time on my calendar. He has e-mailed several times offering to follow up. Today, Chris was totally patient with me and went over all of my questions in great detail in the car. I am amazed at all of the features and am convinced that I will enjoy it much more than the 2011 because I feel most comfortable contacting Chris Jones either by e-mail, text or phone, or in person with my questions.