Crossroads Ford Lincoln Southern Pines

Service for Lincoln MKX My service visit was handled quickly and efficiently. My service rep notified me that my inspection was due next month and said that it could be done My service visit was handled quickly and efficiently. My service rep notified me that my inspection was due next month and said that it could be done at that time. This saved me from a return visit for inspection. More

Recall Service ordered part and notified me as soon as it was in then promptly scheduled service. Friendly staff and good service. Definitely would recommend Service ordered part and notified me as soon as it was in then promptly scheduled service. Friendly staff and good service. Definitely would recommend them. More

Good Customer Service Evin and Anne make the Customer feel right at home! Explains what's happening and you know how your car is going to be serviced. Always there for the Evin and Anne make the Customer feel right at home! Explains what's happening and you know how your car is going to be serviced. Always there for the customer! 2nd car I have purchased at this dealership and would buy from them because of these two and only these two! Top notch! Always bragging to friends about how I am treated! You can get your car serviced or repaired but these to you can not find anywhere! More

Exceptional service Crossroads Ford service is exceptional. With age I have learned patience, it is never tested here. The prompt, efficient, respectful service and att Crossroads Ford service is exceptional. With age I have learned patience, it is never tested here. The prompt, efficient, respectful service and attention that I receive is above and beyond what anyone could ask. Again thank you all and especially Evin Myrick, once again 5 star service. More

Ranger Repair The staff a Crossroads Ford are excellent. Great service and follow up. I Will refer this dealership to others. This is now my preferred Ford Dealrs The staff a Crossroads Ford are excellent. Great service and follow up. I Will refer this dealership to others. This is now my preferred Ford Dealrship. More

The best car buying experience I have ever had! I am 67 years old and have dealed with numerous car salesmen and managers over the years in many states. The experiences were always less than desirab I am 67 years old and have dealed with numerous car salesmen and managers over the years in many states. The experiences were always less than desirable. I met Ron Bundy ( my sales professional) and I do mean professional. I loved the no pressure sales experience. Ron made sure he understood exactly what we were looking for and didn't try to over sale us. He answered all of our questions. We bought a new 2017 Lincoln MKX. Ron found exactly what we were looking for in Virginia. He had it picked up in Virginia and brought to Crossroads Lincoln in Pinehurst. This was by far the best car buying experience I have ever seen. The manager came out into the parking lot and shook my hand thanking me for doing business with them. I have to say this was a first for me. From my past experiences the manager wouldn't take the time to come out of their office. I would recommend this dealership to anyone looking for a new or used vehicle. More

Thanks Ann and Evan - I had the Explorer recall checked out just to be safe. In and out in no time. Thank you. We kove the Crossroads Service Center. I had the Explorer recall checked out just to be safe. In and out in no time. Thank you. We kove the Crossroads Service Center. More

Satisfied AGAIN!!! John Henry, Anthony and the team were simply amazing, AGAIN! Thank you for making our visit exceptional. Will definitely consider Crossroads for an John Henry, Anthony and the team were simply amazing, AGAIN! Thank you for making our visit exceptional. Will definitely consider Crossroads for any future purchases and be sure to refer them to our friends and family. More

New Car Purchase Wasn't sure what my new car or SUV was going to be, but I knew what I needed it to do. I met up with John Bullard who took the time to listen and und Wasn't sure what my new car or SUV was going to be, but I knew what I needed it to do. I met up with John Bullard who took the time to listen and understand those needs, and we went shopping in the lot, landing on an new Lincoln MKZ. He and the Crossroads staff found what I wanted in Georgia, and two days later, I was driving it off the lot. Pricing was fair, service was top notch, and as I had my Ford Taurus serviced at Crossroads, my confidence in my purchase is very high. Thanks to John and the entire staff. More

Regular service call Called Ann in service to ask if the Oil Changer was backed up and she said no, C'mon down. I did and was able to get right in and out in a short peri Called Ann in service to ask if the Oil Changer was backed up and she said no, C'mon down. I did and was able to get right in and out in a short period of time. More