Crossroads Ford Lincoln Southern Pines

very professional Easy to work with. would definitely recommend the service department. overall great service performed in a timely fashion. very friendly and knowledge Easy to work with. would definitely recommend the service department. overall great service performed in a timely fashion. very friendly and knowledgeable staff. look forward to doing business with them in the future. More

Very pleasant staff The CrossRoads Southern Pines staff was pleasant, cheerful and helpful even though the car was not purchased there. I will certainly be back for my The CrossRoads Southern Pines staff was pleasant, cheerful and helpful even though the car was not purchased there. I will certainly be back for my next scheduled service. More

First service This was the first service that I needed on my 2012 Edge. Just an oil change, but everything was taken care of quickly and efficiently. This was the first service that I needed on my 2012 Edge. Just an oil change, but everything was taken care of quickly and efficiently. More

Great experience! Besides one hiccup with the purchase agreement, my experience at Crossroads Ford Lincoln of Southern Pines was excellent. John B. was a great host an Besides one hiccup with the purchase agreement, my experience at Crossroads Ford Lincoln of Southern Pines was excellent. John B. was a great host and was patient with me. He understood what I wanted and was very accommodating. Mack was also pleasant to work with. When it came time to finally buy they had everything ready to go and Galo was as fast as he could be with the signing. In all I got more for my trade and a rock bottom price for the car which led to a great deal. More

Great experience Very friendly staff, great atmosphere, and quick service. Didn't have the truck I wanted but was able to test drive one similar while they shipped the Very friendly staff, great atmosphere, and quick service. Didn't have the truck I wanted but was able to test drive one similar while they shipped the one I wanted there in less then 12 hours. The whole car buying process took less then 3 hours from start to finish with me leaving with a big smile after a complete walk through of my new truck. John Bullard was an exceptional salesman! Highly recommended and would love to buy my next ford from there. More

Patient It took me several days to decide on which car to get. I never felt rushed to make a decision. Debbie was very patient with me and I appreciated that It took me several days to decide on which car to get. I never felt rushed to make a decision. Debbie was very patient with me and I appreciated that so much. When the deal was finally done, I felt like part of the Crossroads family. More

Alwats fast coureteous service. Crossroads of So Pines has continued to offer great service as if they were still Bill Smith Ford. I plan on being a customer for a long time. Crossroads of So Pines has continued to offer great service as if they were still Bill Smith Ford. I plan on being a customer for a long time. More

Outstanding Had an emergency and Ann Bell got me in and fixed asap. I have always used Ford service Dept's and this one is by far the best in my past 17 yrs with Had an emergency and Ann Bell got me in and fixed asap. I have always used Ford service Dept's and this one is by far the best in my past 17 yrs with Ford vehicles. More

Professional and courteous. Not what we expected. Crossroads team was not pushy and accommodated all our questions and concerns. Emily was polite, professional, and 100 percent courteous and kind dur Crossroads team was not pushy and accommodated all our questions and concerns. Emily was polite, professional, and 100 percent courteous and kind during the entire process. Her genuine behavior is why we purchased the vehicle at Crossroads. Thanks again! More

Service recall I dropped my car off and then picked it up after service was completed. I was treated as I expected to be treated. They knew my name and were courteou I dropped my car off and then picked it up after service was completed. I was treated as I expected to be treated. They knew my name and were courteous. Thank you. Jeanne Lally More