Crossroads Ford Lincoln Southern Pines

Service I have been having my vehicles serviced at this location for years. Ann Bell has been my primary service rep. She is a true asset to the dealership. S I have been having my vehicles serviced at this location for years. Ann Bell has been my primary service rep. She is a true asset to the dealership. She is thoughtful, professional, and very experienced in her field. Great work Ann. More

great job everyone in the service dept. are very professional and truly care for customers needs. service dept. was very clean. customer area is well kept and n everyone in the service dept. are very professional and truly care for customers needs. service dept. was very clean. customer area is well kept and neat. More

Great service The entire service department has always been very professional with top notch service whether by appointment or not. Very timely turn-around and neve The entire service department has always been very professional with top notch service whether by appointment or not. Very timely turn-around and never a problem; they go out of there way to be helpful and make sure everything is done completely. More

Great Service and Great People I have been dealing with this service center for several years. My wife and I both drive a Ford, I always come away feeling satisfied with the best i I have been dealing with this service center for several years. My wife and I both drive a Ford, I always come away feeling satisfied with the best in customer service and the best in service for my vehicle. The service mangers under Tim always look after the customer and they are knowledgeable and professional in dealing with customers. I have access to another Ford dealership that is only a few minutes away, but will continue to come to Crossroads Southern Pines Ford because it doesn't get any better. James M. Hooks More

Good service Service and professional performance is what I have received at each visit . Staff is very friendly and want to help resolve any issue. So far no comp Service and professional performance is what I have received at each visit . Staff is very friendly and want to help resolve any issue. So far no complaints. More

The best car-buying experience ever! I'm new to this area and just got lucky, I guess. This is the most customer focused total team of people I've ever dealt with. Most of my time was w I'm new to this area and just got lucky, I guess. This is the most customer focused total team of people I've ever dealt with. Most of my time was with Ryan Morrison, our sales person, but everyone was great. I received expert help in finding the perfect car for us. It had to come from another dealership and it was slightly used even though my original intent was to buy a new car, but it was the perfect car and saved me thousands just for the 3,500 miles it had been driven. More

Awesome I have never left this service station unhappy, they are all wonderful people and know what they are doing. I would not take my ford edge anywhere els I have never left this service station unhappy, they are all wonderful people and know what they are doing. I would not take my ford edge anywhere else. More

Wonderful Service I have to say that every time I come to Crossroads to service my Ford Escape I am so impressed at the quality of service. Not only are they good at s I have to say that every time I come to Crossroads to service my Ford Escape I am so impressed at the quality of service. Not only are they good at servicing my car, but the women at the front desk are amazingly accommodating and friendly. They go out of their way to help and explain everything. Will always return. More

Knowledge and Service I could not have been more pleased with the knowledge of the sales person, Emily and Chris or the personal care they provided. I was doing a lease for I could not have been more pleased with the knowledge of the sales person, Emily and Chris or the personal care they provided. I was doing a lease for the first time and was a little nervous to begin with but they were excellent at providing all the answers I needed to make me comfortable. I would do another deal with them in a heart beat! More

They comfortable acquisition with no pressure just excellent We are very pleased with our new purchase of a Ford explorer. Both of your sales managers as well as the general manager were involved in our deal. O We are very pleased with our new purchase of a Ford explorer. Both of your sales managers as well as the general manager were involved in our deal. Or sales representative Joe was very nice friendly and extremely knowledgeable of the Ford products. All of the above personnel as well as your business manager made our experience very satisfying and gave us great confidence that we received an excellent product and a fair deal. The follow up from Joe or sales representative put the icing on the cake with his cordial polite and encouraging to m Joe or sales representative put the icing on the cake with his cordial polite and encouraging demeanor. I would not hesitate to purchase another vehicle from crossroads Ford and the team that made this all happen. Thank you James and SHARON Granito More