Crossroads Ford Lincoln of Lumberton

I had my car serviced for a regular oil change and the 10,000 mile inspection and I couldn’t have had a better experience! I used the ford valet service where they came to my home, picked up my car, and t 10,000 mile inspection and I couldn’t have had a better experience! I used the ford valet service where they came to my home, picked up my car, and then returned it. They were very thorough and diligent with the service and communication. I loved the day later courtesy call to make sure the service was provided to my liking. I am very appreciative of the service department receptionists and automotive mechanics! More

Service totally great . No long waits and good service.Always reaching out to help with your service needs . No long waits and good service.Always reaching out to help with your service needs . More

Excellent service department, made appointment several days before, my truck was immediately taken upon arrival. Service advisor kept me informed, was in and out less than an hour. days before, my truck was immediately taken upon arrival. Service advisor kept me informed, was in and out less than an hour. More

Well when I entered the front door no one greeted me. As I made my way through I made eye contact with an employee with no response she looked back at her computer screen then I had to ask her where I wa As I made my way through I made eye contact with an employee with no response she looked back at her computer screen then I had to ask her where I was supposed to go I stepped around the corner with no one at the parts service desk I stepped around to look for an employee I then stepped back waited for maybe a minute and an employee then walked up and I was greeted with someone with a nasty look on her face as to "what do you want " she wasn't pleasant but I kept my cool and was checked in. More

I’ve bought my last two cars there they’re friendly helpful great service. I’ll continue doing business there for years to come. helpful great service. I’ll continue doing business there for years to come. More

I received an excellent service from both David Walters and Herbert Waddell. Both are assets to this dealership. Professional, courteous, and honest. and Herbert Waddell. Both are assets to this dealership. Professional, courteous, and honest. More

Very warm welcome and was able to explain in detail the problems with my truck. She was very friendly and on point with her answers and promise. problems with my truck. She was very friendly and on point with her answers and promise. More

The people at this dealership are very nice and courteous. I had a great experience shopping there. courteous. I had a great experience shopping there. More

All the work that has been performed by Crossroads Ford was to my complete satisfaction. The service personal were very helpful and friendly. They explained the process and what I could expect. They wer was to my complete satisfaction. The service personal were very helpful and friendly. They explained the process and what I could expect. They were there and willing to help, be it a standard service or a factory recall. From the time I purchased my 2024 truck till the present I have been thankful for their commitment to my needs. More

Car was recalled for camera and was fixed by dealer. Service was fast and easy to schedual Service was fast and easy to schedual More