Crossroads Ford Lincoln of Lumberton

This is the second purchase I have made from Lumberton Ford along with my mother who has purchased a new car in the last month as well from here. I have bought many cars in the past, but my experience he Ford along with my mother who has purchased a new car in the last month as well from here. I have bought many cars in the past, but my experience here at Lumberton Ford far surpassed any expectation or experience previously from buying a car. William Matthews, my sales person, is one of the most compassionate and sincere salesman I have ever encountered. He truly cares about the buyer and treats you like you are family. My overall experience from pulling up on the property, being greeted by William, through signing paperwork was on an excellence level I have yet experienced any where else. I will continue to be a faithful buyer from Lumberton Ford and refer everyone I come in contact with to follow suit. More

There are severals reasons I gave the rating I did; very professional sales person, addressed all of my needs,assisted me with the in's and out's of the new vehicle and most of all every one was very courte professional sales person, addressed all of my needs,assisted me with the in's and out's of the new vehicle and most of all every one was very courteous and people friendly. More

I found this car on the internet and called to get more details on the car. I spoke with Aaron who was one of the most helpful people I ran across while searching for a used car. She had no problems doing details on the car. I spoke with Aaron who was one of the most helpful people I ran across while searching for a used car. She had no problems doing anything that I asked her to do. We live 3 hours away and I had to make sure this was a car that I really wanted to drive 3 hours to look at. Aaron was very accurate in everything that she advised me. Matt was the salesperson that Aaron had asked to show us the car when we arrived and he was nice and helpful. More

I would like to say it was like being in wonder land.I have never meet sales people so nice, They let you make up your mind about what you want for your money. have never meet sales people so nice, They let you make up your mind about what you want for your money. More

I was promised 2 sets of keys and I only received one. These keys are already expensive enough brand new and as a customer I feel I should be entiled to two sets atleast especially since I spent money buy These keys are already expensive enough brand new and as a customer I feel I should be entiled to two sets atleast especially since I spent money buying a car at your dealership that I could have went somewhere else to buy. As a customer I expect customer satisfaction all the way through even after the purchase of the vehicle. More

very friendly salesmen in parking lot...not pushy but helpful. Mr. barfield was very helpful and friendly...we sent out granddaughter to get a new mustang the same day and he was so helpful o her also. helpful. Mr. barfield was very helpful and friendly...we sent out granddaughter to get a new mustang the same day and he was so helpful o her also. office was neat and surroundings were clean..all cars were clean..after purchase car was ready for us to leave with in 45 minutes..also drive granddaugters car home for her to save her a trip from florence to lumberton...florence ford was really after her business but we convinced that service was as important as sales and that we have always received excellent service with lumberton ford. More

Mr. Jack and Lumberton Ford were a pleasure to work with. I got the highest quality product and service at a very reasonable price! Thanks! I got the highest quality product and service at a very reasonable price! Thanks! More

Our salesman was Joey Jackson. My husband and I would recommend him to "everyone." He is a very straight up fellow. He knows how to go the extra mile for his customers. So "yes" I would recommend him!!! recommend him to "everyone." He is a very straight up fellow. He knows how to go the extra mile for his customers. So "yes" I would recommend him!!! More

Johnny Ellis was very prompt in dealing with our questions, since the deal was handled totally by telephone with a "gentleman's" agreement with respect to the purchase of the F-150 Long-Bed Work Tru questions, since the deal was handled totally by telephone with a "gentleman's" agreement with respect to the purchase of the F-150 Long-Bed Work Truck. We are extremely pleased with the new F-150. Jon says it drives great, better than his 2006 F-150. Jon & Max More

Steve went well out of his was to help me out with the purchase of my 2012 F-250. Far beyond my expectations and more than any other dealership would be willing to do to help a customer. Hassle free and purchase of my 2012 F-250. Far beyond my expectations and more than any other dealership would be willing to do to help a customer. Hassle free and laid back. You have definitely got my business and my family's for years to come. Great Work!! More