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Crossroads Ford Lincoln of Lumberton

Lumberton, NC

4.9
202 Reviews

5045 Dawn Drive

Lumberton, NC

28360

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202 Reviews of Crossroads Ford Lincoln of Lumberton

September 27, 2023

Recently Crossroads Ford in Lumberton performed a major repair on my F150. The dealership diagnosed the issue, explained what would be required, explained the cost, and scheduled a date to do the work. I a More

by JamesC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sealey, Mr. Lovin.
September 24, 2023

staff was courteous and very helpful Gerald wilkins (salesperson) worked with us to get the right car at the right price, More

by jherring1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Wilkins and Robert from finance
September 14, 2023

Raylee was not only professional he was knowledgeable, caring and honest. He was able to help us get into a brand new Ford Escape, after sitting with us and asking us what we were looking for. More

by nicholejbender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raylee
September 12, 2023

Purchased. 2019 Ford Escape and have had nothing but trouble with it. Transmission now messed up for the third time, and today the air has gone out on it. I’m f More

by keishawalker0278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
September 11, 2023

Excellent dealership! Everyone professional and very helpful! Gerald Wilkins is a great salesman and very knowledgeable! More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Wilkins
September 01, 2023

Amazing thank you Gerald Wilkins, and staff. You are all great. I will recommend dealership. More

by burney88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GERALD WILKINS,
August 24, 2023

Good service team, they get the job done, and it doesn't take all day. More

by roadratt1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't look at names
August 24, 2023

Very awesome people at this dealership, loved working with Gerald Wilkins. He made my experience wonderful, he was able to answer all my questions. There was no pressure from any of the sales staff and More

by Angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Wilkins
Aug 24, 2023 -

Angel responded

Crossroads Ford Lincoln of Lumberton Aug 24, 2023 Angel Very awesome people at this dealership, loved working with Gerald Wilkins. He made my experience wonderful, he was able to answer all my questions. There was no pressure from any of the sales staff and the process was very fast, less than 3 hours from start to finish which included a test drive. Thanks you Crossroads in Lumberton for a great experience.

August 03, 2023

Sales walker was great easy to deal with . ....car had one issue.....it is now 8 days in shop and still not fixed....told me they short on people and others on vacation....(why they think I car More

by patmor13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Walker sales great
July 28, 2023

The service department is awesome. The manager Mr Tommy is great 👍 always on top of everything. More

by Rlcjkclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Debbie and Mr Cummings
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