Crossroads Ford of Indian Trail

In and Out I received a letter in the mail saying that I was pre-approved for an Auto loan. I had wanted to trade in my 08 Sonata for a newer model. Even thoug I received a letter in the mail saying that I was pre-approved for an Auto loan. I had wanted to trade in my 08 Sonata for a newer model. Even though it was a Ford dealership they accomodated me and gave me what I wanted. I walked in with my trade in and walked out with a new car with 0 down! You can't possibly ask for anything better! These guys will try their hardest to make sure you walk out with something that you'll love. Thanks everyone!! More

New Car Sooner than I expected! A letter in the mail is what brought me to Crossroads Ford of Indian Trail. I live just a few miles down the road and thought, What the heck, I'll at A letter in the mail is what brought me to Crossroads Ford of Indian Trail. I live just a few miles down the road and thought, What the heck, I'll at least go and just take a look around. (My credit sucks and I wasn't planning on getting a new car until next year). But I've received offers like this before, only to arrive at the dealership and get a whole different story; which is exactly what I stated to the Sales Person, Chris Powe, upon my arrival. Chris was pleasantly humorous and welcoming right from the start, and encouraged me to go ahead and, "get my hopes up". To make a long story short, I followed his advice, picked out my ride, and a few hours later, drove home in my new Ford Expedition EL XLT! (Even with what I call LOUSY Credit). Thanks Crossroads! Thanks Chris! More

My visit to Crossroads My initial visit to Crossroads was made with no great expectations of making a deal. This is from circumstances that had put me into a position to no My initial visit to Crossroads was made with no great expectations of making a deal. This is from circumstances that had put me into a position to not expect a positive outcome. But I met Chris Powe and he worked above and beyond to try and put us into a car. Not only did he put us in a car but did this without us having to compromise what we needed. Michael Capron handled my paperwork with enthusiasm and a very positive attitude, could not have been done better. So, we are in a new Fusion and so far could not be happier. Just to repeat myself, you have a tremendous asset in Chris at your business. We are glad to have met him. More

S. Townsend Excellent customer service. Both gentlement answered my questions regarding performance of the car and financial options. I highly recomm Excellent customer service. Both gentlement answered my questions regarding performance of the car and financial options. I highly recommend anyone interest in purchaing an auto give Crossroads Ford a serious look. More

Great experience at Crossroads I had a great experience purchasing my Used Ford F150 at Crossroads. Glen Cassell was an excellent sales person. He was genuine and made me feel like I had a great experience purchasing my Used Ford F150 at Crossroads. Glen Cassell was an excellent sales person. He was genuine and made me feel like he was helping me purchase a truck rather than selling me a truck. Big difference from other dealerships that I visited. Glen was great in answering all my questions and concerns to my satisfaction. Michael Capron was also a big help with the financing and took time to explain all of the various decisions. I enjoyed my experience and would recommend Crossroads to everyone. More

Outstanding customer service I needed a truck, couldn't decide where to go but really wanted ford f-150. My grandmother suggested crossroads ford of indian trail nc so I tried and I needed a truck, couldn't decide where to go but really wanted ford f-150. My grandmother suggested crossroads ford of indian trail nc so I tried and to my surprise I'm now driving a 2010 f-150 in amazing condition. I feel like the best car salesman around (Doug benson) set my wife and up for success. And in very little time! I was entirely pleased with the whole buying experience. I will be coming here for my wife's next car for sure!! Thanks a lot Doug!!! And crossroads ford!!! More

Repeat Customer, and never let down This is my 4th vehicle purchase from Glen and the Team at cross Roads. they are nice, patient and do not play games. Up front pricing and work with This is my 4th vehicle purchase from Glen and the Team at cross Roads. they are nice, patient and do not play games. Up front pricing and work with your budget! More

Buy your Ford here...ask for Jerald! Went in to get my previous Fusion serviced and decided I needed to look at a new car. While at first I did feel pressured to make a quick decision, th Went in to get my previous Fusion serviced and decided I needed to look at a new car. While at first I did feel pressured to make a quick decision, the team ultimately understood and was accommodating to my reasons during the negotiation process. It ended up being an all-day affair (who is ever thrilled about that), yet Jerald was pleasant, funny and easy to relate to. He got the car on the showroom floor I had picked out for me to test drive and showed me the new Sync features, helping me decide between the new Ford Fusion Platinum and loaded SE. He was knowledgeable about the vehicle, but more importantly took me through the technology which I had the most questions about. The thing I liked the most about working with Jerald is that he is a sincerely nice guy, joking with me throughout the process. I'd recommend him to a car shopper in the future. Overall, I think Jerald, Pat and team diligent, consistent and reliable. I have been going to this dealership for service (a big plug to Bayard and his techs for looking out for me) for several years as does my family and we continue to have great service and experiences. More

VERY HAPPY REPEAT BUYER I have purchased several vehicles from this dealership and have had nothing but wonderful experiences, especially with the finance department. They d I have purchased several vehicles from this dealership and have had nothing but wonderful experiences, especially with the finance department. They do a great job putting me in the vehicle I want at the payments I request. The sales staff are knowledgeable about the vehicles and their options. I have less than perfect credit, yet not only have the gotten me financed every time, they get me great low interest rates! I have also had great experience with their customer service regarding my warranty. They have definitely gone above and beyond in customer service. More