Crossroads Ford of Wake Forest

We came from out of town to purchase a vehicle. Sales was great in helping us. Will do business again. Sales was great in helping us. Will do business again. More

Crossroads Ford performed fixes for two recalls on my 2021 Ford Explorer. Crossroads made my appointment within a reasonable time and performed the work as expected. They contacted me when they knew they 2021 Ford Explorer. Crossroads made my appointment within a reasonable time and performed the work as expected. They contacted me when they knew they would not be able to complete the repairs that day and gave me a coupon for a free oil change for being patient. I am very happy with the service I received. More

So pleased with Ford, Luis Bautista & the Crossroads team! Brought my reliable '99 Explorer for service and was treated with professionalism and courtesy. Minor repair, oil change, and new tires--runn team! Brought my reliable '99 Explorer for service and was treated with professionalism and courtesy. Minor repair, oil change, and new tires--running great again. Thanks! More

When I called the service desk, an actual person answered on the first ring. Refreshing! Service was prompt and professional. All issues completely fixed. on the first ring. Refreshing! Service was prompt and professional. All issues completely fixed. More

The dealership was clean and spacious, the salesman was friendly and helpful, and the process was quick and easy friendly and helpful, and the process was quick and easy More

Car-shopping can be a scary experience that creates anxiety. Thinking back on my experience at Crossroads Ford of Wake Forest, I can say that everyone was helpful, kind, patient and knowledgeable. anxiety. Thinking back on my experience at Crossroads Ford of Wake Forest, I can say that everyone was helpful, kind, patient and knowledgeable. They handled all issues in a professional manner and I am more than happy with my new SUV! Check them out, it's worth the drive! More

Prompt attention and quick and quality service. Friendly staff and comfortable waiting area during service. I was pleased with the experience. Friendly staff and comfortable waiting area during service. I was pleased with the experience. More

service was excellent! my car has never ran better. the staff is friendly and answered all of my questions. The staff suggested services needed for 100,000 but NEVER push my car has never ran better. the staff is friendly and answered all of my questions. The staff suggested services needed for 100,000 but NEVER pushed any services on me. More

I was not charged for recall this time always appreciated. Big Dan is the man! appreciated. Big Dan is the man! More

Very friendly stuff the place was clean, and the gentleman that helped me was very knowledgeable and his customer service was very high. I believe his name was Danny he was over-the-counter. He took gentleman that helped me was very knowledgeable and his customer service was very high. I believe his name was Danny he was over-the-counter. He took the time to explain to me everything I had my kids with me as well, and he offered him a snack from the waiting room, I’ll find that very nice of him. I will definitely go back to that location because of the service. Thank you so much. More